Nexa (formerly Answer 1) is a virtual receptionist and live answering services provider. Its features and solutions include appointment scheduling, lead qualification, and intake, a mobile app and online portal, and more. In this article, we cover Nexa reviews and pricing. Ready to get started? Visit its website.
Nexa pricing is not readily available. However, fees for similar service providers range from $20 to $50/agent, per month; while the more extensive ones cost around $60 to $100+/agent, per month. Factors that affect pricing include the size of the business, industry, apps, and platforms supported as well as the types of customer support offered.
Ready to get started with Nexa? Visit its website.
Summary of Nexa Reviews
As of the date that this article was written (April 16, 2019), there are no Nexa reviews available online. If you are a past or current Nexa customer, leave a review to help other business owners who are deciding whether or not to use the product.
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Check out the list below of some of Nexa’s features:
- Virtual receptionist services
- Appointment scheduling
- Enhanced customer support
- Lead qualification and intake
- Mobile app
- Online portal
- And more
What types of calls and tasks are handled by Nexa’s receptionists?
Nexa’s virtual receptionists are trained to screen and transfer calls, take messages, provide company FAQs if necessary, give directions, act as a dispatch service, collect other information for marketing purposes, and more.
What industries can Nexa cater to?
Nexa works with a wide range of industries including legal, home services, insurance, real estate, professional services, franchises, and healthcare.
Here is a list of some of Nexa’s popular integrations:
Disclaimer: The following information was provided by Nexa and does not necessarily reflect the views of FitSmallBusiness.com.
What is Nexa?
For over 30 years, Nexa (formerly Answer1) has provided answering and virtual receptionist services to thousands of companies across the U.S. Our premium service and client-first mentality have allowed us to continuously grow our service offerings and focus on technological advancements to better serve our customers across a wide range of businesses. Our business principles are built on a foundation of strong customer experience and a commitment to staying at the forefront of technology and innovation.
Nexa News & Activity
Keep up to date with Nexa on our blog!
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Nexa Customer Service
As an industry leading 24/7/365 virtual receptionist provider, Nexa is dedicated to providing excellent customer experiences. With you from day one, our dedicated onboarding team ensures the go-live process is smooth and will continue checking in for the first 120 days your account is live. After that, our customer success team is more accessible than ever with new expanded hours.
Nexa Unique Features
24/7365- We’re always on call, without additional hidden fees for weekends or holidays
Nexa provides bilingual answering at no cost to your business
Continuous technological improvements to our mobile app and portal
Industry specific training with ongoing education for our virtual receptionists
Able to complete emergency dispatch and other procedures according to your specific instructions
NexaPlus provides lead qualification to increase your team’s productivity