Nimble is a customer relationship management (CRM) software designed for Office 365 and G Suite. Its key features include contact management, marketing, and outreach tools, calendar syncing, social profile matching, and more. In this article, we cover Nimble reviews and pricing. Ready to get started? Get a free trial.
Which CRM Provider Is Right for You?
Nimble pricing is based on a single plan, Nimble Business, which costs $25 per user, per month. When paid annually, its monthly fee becomes $19 per user, per month. The plan comes with 2GB of storage, and additional storage may be purchased in increments of 10GB for $10 each per month.
The package also allows for up to 25,000 contacts, and extra 10,000 contacts may be added for $10 per month. The bill for extra storage and contacts is applied on a prorated basis for the remainder of the current billing cycle. Users are billed the full amount at the start of the next billing cycle.
Users may also upgrade to 200 or 300 messages per day for $10 or $20 per user, per month, respectively. Currently, the limit for group messages is 100 per user, per day.
Nimble accepts PayPal and all major credit cards―Visa, MasterCard, American Express, and Discover.
Ready to get started with Nimble? Get a free trial.
Check out the list below of some of Nimble’s features:
- Relationship management
- Marketing and outreach
- Pipeline management
- Email templates/tracking
- iPhone and Android apps
- And more
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Unified Relationship Manager
Nimble allows users to combine contacts, social media connections, communications, inboxes, and calendar appointments automatically with more than 160 apps and CRMs. Users can access all their contacts from mobile, cloud-based and desktop records in one, comprehensive personal or team relationship manager.
Nimble allows users to locate and manage contact information and team interaction history easily. They can also add notes to a record, update deal status, and access social handles. In addition, the program enables them to segment their contacts into lists to take actions such as sending Group Email Messages and tagging for follow-up.
Nimble does not only enable users to send personalized, templated group emails. It also tracks the message opens and clicks to help identify follow-up opportunities. Users can easily see the desktop notifications and detailed analytics on the number of times a contact has opened or clicked a message without having to leave their Gmail inbox.
Note: Illustrations are taken from the company’s official website and demo videos.
Popular CRM Software 2019
Best CRM for Small Business
B2B businesses that need a customizable, robust, and competitively priced CRM with built-in phone
Small businesses that want a CRM with enterprise-class sales and support features
Businesses that want a free, no-frills CRM with basic features and unlimited users
Teams that want a user-friendly and visual pipeline to manage sales
Organizations seeking free lead & management software with integrated reporting
Businesses looking for a robust CRM with a top-notch mobile app
Here is a list of some of Nimble’s popular integrations:
- G Suite
- Microsoft Outlook
- Office 365
Summary of Positive Reviews
Users who gave positive Nimble reviews were impressed with its intuitive interface and integration options. Many find its contact management and sales prospecting features to be useful, effective, and highly configurable. They also appreciate the Group Message functionality as it enables them to send personalized emails to segmented lists as well as track the responses. Others liked the convenience and accessibility that its cloud technology provides.
Summary of Negative Reviews
Users who gave negative Nimble reviews wished for a more robust sync option to enable real-time or scheduled syncs. Others reported problems with mobile app connectivity. Some find its storage solutions expensive as the included limit is quite low.
Ease of Use
Users mentioned that the system is straightforward to install, setup, and use. The interface makes it easy to add contacts, search for information quickly, and keep track of both leads and customers. Users can organize their pipeline, social signals, appointments, and tasks in one intuitive dashboard.
According to users, Nimble’s customer support team is prompt to respond, professional, and reliable. The company provides Twitter and email support as well as online documentation of frequently asked questions.
Industry and Business Size
We compiled user review data from across the internet to look at the typical ratings breakdown for users of Nimble. Here are some key takeaways from that data.
- x% of users rated it x stars or above
- Less than x% of users rated it x stars or lower
- Most common business size is y to z
- Most common industry/industries is/are
Does Nimble allow subscription cancellation at any time?
Users may cancel their account at any time. However, Nimble does not offer refunds. The company encourages users to use their account until the end of their billing cycle.
Can users downgrade from annual to monthly plan?
However, users may only downgrade from an annual to monthly plan during the last month of the annual plan. Essentially, users may downgrade within 30 days of their next annual payment.
Is it possible to remove an upgrade anytime?
Users may remove an upgrade for contacts, storage, or group messaging from their Nimble account at any time. However, the company does not offer a refund for the remainder of the billing cycle. It is recommended to use the upgrades until the end of the billing cycle.
Top CRM Software Picks From Fit Small Business
If you aren’t sure that Nimble is right for you, then this article on The 10 Best CRMs for Small Business 2019 is a review of our top choices. In this guide, we looked at a variety of solutions and narrowed down our recommendations based on price and features.