Nimble is a CRM software that enables companies to communicate with their customers through social media channels such as Facebook, Twitter, LinkedIn, and Google+. Its functionalities also include sales and marketing automation, as well as contact management. We compiled Nimble reviews from around the web and found that it has generally mixed ratings. We also shared the subscription options available for small businesses.
- Summary of Reviews
- Pricing
- Features
- Useful Resources
- Overview Video
- Integrations
- Top Alternatives
- User Reviews
Summary of Nimble User Reviews
What Nimble does well:
Users who like Nimble said that the app is simple and intuitive to use. They like the ease and efficiency of pulling their clients’ social media information into the platform and communicating with them through social media channels using Nimble.
What Nimble does not do well:
Users who gave Nimble negative reviews said that integrations with third-party apps can be improved. Limitations in storage was also cited. It is notable, however, that negative reviews were rare and people really like the software in general.
Most Helpful Positive User Review:
“The widget application works intelligently with Safari, Google Chrome and Mozilla Firefox to pull all the social media information of a key contact person or company — it saves me tremendous time from having to go one-by-one to fill all fields manually with specific information.
The ease of integration to my Google Calendar, using Piesync to push a new contact entered into Nimble to Constant Contact or vice-versa or from Nimble into QuickBooks Online or vice-versa is the best time-saving integration possible, and using my IMAP Email account within Nimble are only a few of the tremendous application design features. Having all of these tools (and much more) interacting and usable within Nimble permits me to stay in one program to do 85% of my daily interactions and prospecting.”
– Chuck Royer
Most Helpful Negative User Review:
“I’d love to see a tighter integration with an inbound marketing application. While they integrate natively with Hubspot (pro-level only), we aren’t ready for Hubspot, so if they integrated with other applications natively, we’d be thrilled. They do work with Zapier, Bedrock Data and Piesync (for syncing), and perhaps with some tweaking, it would be just fine. The visual interface works well on my retina display but it still looks a little dated which is something I put up with due to all the powerful organizational features.”
– Shirin Elkoshairi
Nimble Pricing
Nimble has two available subscription plans. The plans cost $12 for the Nimble Contact Plan and $25 for the Nimble Business Plan. The main differences between the plans are the storage allocation, number of user accounts, and the availability of premium features such as deal pipeline management and sales forecasting.
($/month/user) | ($/month/user) | |
|---|---|---|
| Nimble Contact | ||
| Nimble Business | ||
| Number of Contacts |
Nimble CRM Features
Check out the list below of some of Nimble’s features.
- Deal Pipeline Management: Enables users to keep track of the various stages of their interaction and level of transaction with their potential clients and customers.
- Sales Forecast and Reports: Lets the user predict sales growth within an identified timeframe based on their average business performance.
- Contact Management: Lets users organize a directory of all their business contacts including their profile and contact information.
- Activity and Task Management: Allows users to track the progress of their various tasks and projects.
- Email Signature Capture: Automatically adds business and contact information to a lead or customer’s profile based on their email signature.
- Third Party Integrations: Lets users seamlessly integrate other apps they use such as marketing automation, ecommerce, file management, social media and landing site builder programs, among others
Useful Nimble CRM Resources
What is CRM Software? — In this guide we answer questions surrounding CRM software such as what it does, who needs it, how a CRM works, and how/if it can help your small business.
Best Small Business CRM Software — Read our buyer’s guide for a comparison of the top three CRM for small businesses. We compare Insightly vs. Zoho vs. Salesforce to give you an idea of which CRM will work best for your business needs.
15 Ways to Improve Sales Performance — Sales performance is simply how efficient and effective your sales team is at generating sales revenue. In this guide, we included why it is important to use your small business sales CRM properly.
Best Free CRM Software — Want to use a CRM, but not willing to invest any resources? Read our guide on the best free CRM for businesses, plus analysis on what features you’ll get with each.
Nimble CRM Overview Video
This video provides an overall background on how Nimble can help your business improve customer relations activities, manage leads, and increase sales.
Popular Integrations
When choosing a CRM, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Nimble’s popular integrations.
- Piesync
- Dropbox
- Zapier
Top Nimble CRM Alternatives
Not sure if Nimble is the right fit for you? Read our CRM comparison guide or check out one of these three Nimble competitors.
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Mike Wittenstein
The company does a great of anticipating its new users’ needs. As a result, the first-use experience is very smooth. Step-by-step the company’s materials and videos walk you through what you need to think about ahead of time (whether you’re switching from another system or starting for the first time), what you need to do, and how you need to work going forward.
Trick question 😉 Nimble software doesn’t do what it’s not designed to do. Don’t ask it to be MailChimp or Marketo. It’s not that. Nimble is a tool that small businesses can use to interact personally with customers, vendors, etc. in a very human way. It’s not about batches and automation–it’s about human contact (in a very efficient way).
To tag my contacts using any NEW options before import. I figured it out quickly and simply reimported.
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Chuck Royer
The ease of setting up and becoming proficient in using every aspect of Nimble’s capabilities and continually added new tools integrated within the program is a big winner at choosing Nimble for our company CRM product. The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information. The ease of integration to my Google Calendar, using Piesync to push a new contact entered into Nimble to Constant Contact or vice-versa or from Nimble into QuickBooks Online or vice-versa is the best time-saving integration possible, and using my IMAP Email account within Nimble are only a few of the tremendous application design features. Having all of these tools (and much more) interacting and usable within Nimble permits me to stay in one program to do 85% of my daily interactions and prospecting. With the New Nimble Prospector add-on, it really does even more of the research work to find email addresses, telephone numbers, addresses, and social media connections.
Not really a dislike, yet more of a desired feature not currently available is to have a direct integration to Constant Contact from within Nimble. That integration of Constant Contact contacts pushing important interactions such as what email campaigns they have opened, clicked on what links from an email campaign, attended an event online or in person, clicked on a link to a post in Facebook, claimed a Trackable Coupons, and/or made a donation to a non-profit event or non-profit organization. How incredible would that be versus any other CRM application out there due to the way that Nimble is designed and continues to find new functions to introduce that enhance an already great program.
Nothing, as I already knew a great deal before I purchased the application.
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Kurt
Nimble saves a lot of time by automating data entry. You can use the Nimble Contacts Widget in Gmail, LinkedIn, Twitter, websites, etc. to search and pull in contact information on clients and prospects.
The one thing I’d like to see is the ability to set up a full drip campaign. The email marketing in the tool is very nice and has tracking data, but drip campaigns would be a great feature.
nothing really… Great app!
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Thomas Olesen
Saves time by making it easy to add fully populated contact records from either email systems or browser records. It also connects to contacts social media accounts. It allows you to connect with unlimited email accounts which may be a unique feature.
I don’t particularly like the pipeline of business but as that is not something that I have to have I simply don’t use it (it would waste time for me if I did).
n/a
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Sarah
The customer service is fantastic. When you sign up, they reach out to make sure that you have the support to do what you want. I especially like the feature of seeing when someone opens an email that I’ve sent. It recently tipped me off to a server issue where many were not receiving my emails!
I honestly cannot think of anything. I know that I do not take advantage of all of the features, and have yet to come across something where I wish there was something more that I wish it could do.
I don’t think any amount of assuring that it was easy would have prepared me for how easy it really is to use. It is very intuitive.
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