Nochex is a payment gateway processing service provider for small and medium internet businesses in the United Kingdom. It also offers merchant accounts and business services, as well as online, telephone, invoice, and recurring payments. In this article, we cover Nochex reviews and pricing. Ready to get started? Apply for an account.
Nochex Pricing
Nochex pricing depends on the mode of payment. Charity donations cost 10p (or approximately $0.13) + 1.4%/donation. Online and invoice payments are charged 20p (or approximately $0.26) + 2.9%/transaction. Telephone payments incur charges of 20p (or approximately $0.26) + 3.2%/transaction, on top of a £10/month (or approximately $13/month) base fee.
| Transaction Types | ($/month) | |
|---|---|---|
| Charity Donations | ||
| Online Payment | ||
| Telephone Payment | ||
| Invoice Payment |
Conversions to U.S. dollars are based on the current exchange rate when this article was written (April 10, 2019).
Subscription to Nochex includes a dedicated U.K. account manager, along with free PCI compliance and 3D security.
Ready to get started with Nochex? Apply for an account.
Summary of Positive Nochex Reviews
Users who gave Nochex a positive review liked that it is easy to use and that it offers smooth transactions. They added that its customer service is quick and helpful, giving specific guidance on how to resolve issues on the side of the merchant.
One user who gave a positive Nochex review on Trustpilot commended its customer service, saying that they have been helpful in setting up his merchant account. He added that their compliance team was patient in reviewing the changes needed in his business to enable him to fully set up a payment service.
Summary of Negative Nochex Reviews
Users who gave Nochex a negative review said that it allows fraudulent merchants and phishing websites to obtain merchant accounts and facilitate payments. They added that refunds are not given even if transactions are laden with fraud.
One user who gave Nochex a negative review on Trustpilot shared that after a fraudulent transaction, he requested a refund, which Nochex denied. He added that its customer service ignores refund requests, and even charges interest on the questioned transactions.
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Nochex Features
Check out the list below of some of Nochex’s features:
- Fully PCI compliant
- A merchant account and payment gateway in one
- No limit on number of users
- No extra charge for sending invoices
- Free and easy access to your money
- Easy to integrate with your website
- Accept payments from all major credit and debit cards
- And more
Nochex FAQs
Why do I need to open a Nochex merchant account?
The Nochex Merchant Account is the basic platform that you need to start using Nochex to accept payments. Once you have a Nochex Merchant Account, you will be in position to start taking payments online, over the phone, via invoice, via mobile point-of-sale (mPOS), or however you prefer to receive payments.
Which credit cards does Nochex accept as a form of payment?
Nochex allows businesses to accept the following major credit and debit cards: Mastercard, Visa, Maestro, Visa Electron, and Visa Debit.
Popular Integrations
Here is a list of some of Nochex’s popular integrations:
- Magento
- WooCommerce
- Jigoshop
- Zen Cart
- Ubercart
Nochex Alternatives
Have you read these Nochex reviews and are still not sure if it’s the right fit for you? Read our reviews of all top payment gateway providers or check out one of these three Nochex competitors.
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Disclaimer: The following information was provided by Nochex and does not necessarily reflect the views of FitSmallBusiness.com.
What is Nochex?
Nochex is the UK’s leading independent provider of internet payment services. We provide merchants with a simple way to receive payments and for an account for payments to be paid into. We work with a very wide variety of businesses from sole traders to international corporations, from charities to IT start-ups. If you want to take payments, then call us today!
Nochex News & Activity
Nochex is an innovation organisation! We have recently developed a low-cost platform for smaller charities to make it as simple as possible for them to accept donations and gift aid; a simple, straightforward way to send and manage invoices, and make sure payment is received; an AI facility to help larger merchants achieve the lowest possible processing charges without any human interface.
Nochex Customer Service
Each Nochex account holder is given their own personal consultant, who specialises in the area of business most close to that of the business, accessible via a direct telephone number. We provide first line support for organisations that require it. We work closely with our customers to make sure that their customers are dealt precisely as they want it.
Nochex Unique Features
Nochex offers simple transparent pricing without hidden extras or ‘add-ons’. Unlike other payments companies our charges are very simple to calculate. We work directly with our clients to develop our product and services to make sure it develops in line with their needs. And, we offer easy access to you and your customers: UK based phone and email support.
Rose Silva
Review SourceOrganic
It’s easy to use
NoChex provides no refund even if the service or product is not received. Its response to requests for refunds is to talk to the merchant and even to make adicional payments for the same service!
I wish I knew that purchases made using NoChex are not protected.
I have not had problems using other services, such as PayPal or MercadoPago.
Review SourceOrganic