Norton Security is an internet security software suite that specializes in anti-virus and anti-spam technology. It offers solutions for ransomware/spyware/malware/virus defense, advanced security, and more. We compiled Norton Security reviews from around the web and found that Norton Security has mixed ratings. We also compared the most popular pricing options for small business owners.
Norton Security Customer Reviews
Ease of Use: Good
Customer Service: Good
Summary of Norton Security Reviews
What Norton Security does well:
Most users who gave Norton Security a positive review are long time users of the software. They are satisfied with the protection it provides their devices, as well as with the quality of customer service the company provides.
What Norton Security does not do well:
Users who gave Norton Security a negative review said that the software takes up too much space on their devices, causing them to slow down. Others also commented on the high price point of the paid packages.
Most Helpful Positive User Review
A positive reviewer from the site Consumer Affairs has been using Norton Security products for over 20 years. He said he always receives excellent customer service whenever he finds himself needing assistance. He also likes that he regularly get messages stating that a malicious intrusion has been blocked, with no effort exerted on his end.
Most Helpful Negative User Review
A reviewer from Capterra said that perhaps his biggest issue about Norton is its usage of system resources. Since antivirus software usually runs all the time, he said that the amount of RAM the software takes to run is memory the system will never be able to allocate to other tasks. He said it causes other programs to run slowly.
Other Norton Security Reviews From Users Around the Web
Here are a few other resources for finding helpful Norton Security reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
*Average rating as of date article was written: Dec 20, 2017
Norton Security Pricing
Norton Security has four main plans: Basic, Standard, Deluxe, and Premium. The first year of subscription is discounted and costs $19.99, $29.99, $39.99, and $49.99 respectively. Renewal after the initial year costs $49.99-$109.99 depending on the plan. The app is also downloadable for free, with limited features, on mobile devices.
All plans offer defense against ransomware, viruses, spyware, malware, and more. They also provide advanced security for sensitive financial information, as well as quick threat detection.
Advanced features include:
- Smart firewall
- 100% virus-free guarantee
- Multiple device security
- Web portal
- Premium family safety features
- Automatic backup on PC
- 25GB of secure cloud storage
There is also Norton Small Business for 5-20 devices — which costs between $99-$249 per year, Norton Mobile Security for 1 device at $29.99 per year, and Norton Family Premier for $49.99 per year.
Customer support can be reached directly via phone or email.