Novocall is a callback automation solution that allows users to capture leads and convert web traffic into sales calls. It also features call scheduling, call tracking, analytics, follow-ups, and more. In this article, we cover Novocall reviews. Ready to get started? Get a free trial.
Novocall pricing depends on three paid subscription packages: Professional ($49/month), Team ($149/month), and Business ($349/month). The main differences between the plans include the number of successful calls, call representatives, websites, and integrations as well as call history duration. Enterprise solutions are also available. Interested parties may contact Novocall’s sales team for a customized quote.
*Annual plans are paid in full at the start of the billing cycle.
Ready to get started with Novocall? Get a free trial.
Top Novocall Alternative 2019
Summary of Positive Novocall Reviews
Users who gave positive Novocall reviews liked its intuitive user interface. Many also mentioned that it offers plenty of customization options. Others appreciate its prompt and reliable customer support team.
One user who gave Novocall a positive review on Capterra said that the platform is easy to set up and configure. He mentioned that it is an efficient system in converting visitors into leads or callers. He is also impressed with the clarity of the voice calls. Lastly, he commended the fast and professional customer support representatives.
Summary of Negative Novocall Reviews
As of the date that this article was written (August 28, 2019), there are not many recent negative Novocall reviews online. However, some users complained about issues in integrating it with third-party programs. Others wished that they could disable some of its automated features like call scheduling.
Top Lead Generation Software Provider Pick From Fit Small Business
13 Best Lead Generation Software for Sales 2019: Businesses use lead generation software to capture a lead’s information (usually from a website), and then build a database of contacts for qualifying and converting those leads to customers. In this guide, we compared the 13 best lead generation software for sales.
Check out the list below of some of Novocall’s features:
- Round robin call scheduling
- Call tracking and history
- Call recording and intervals
- Customizable logo
- Customer journey and call insights
- Short message service (SMS) follow-up
- And more
Can users roll over unused call credits to next month?
Existing call credits can’t be rolled over. However, extra purchased credits can be brought forward for three months.
Can users cancel their account at any time?
Users can pause, suspend, or cancel their account anytime.
What countries does Novocall currently support?
Novocall is available in 42 countries. The exact list of countries that it currently supports can be found on the company’s website.
Here is a list of some of Novocall’s popular integrations: