Odoo is an open source ERP system that enables users to manage the various aspects of their business operations. It includes functionalities in CRM, HR, sales, ecommerce, logistical operations and project management, among others. We compiled reviews from around the web and determined that Odoo has generally positive ratings. We also shared the available subscription options.
Odoo Customer Reviews
Ease of Use: Excellent
Customer Service: Excellent
Summary of Odoo Customer Reviews
What Odoo does well:
Users who recommend Odoo said that they like the product’s open source nature. Users also said that the system’s ERP modules are highly customizable, easy to use, and quite intuitive.
What Odoo does not do well:
Users who left negative reviews of Odoo said that the system’s API integration is challenging. Some of them also mentioned that the program is occasionally buggy.
Most Helpful Positive Review
A user who left a positive review of Odoo on G2 Crowd said that it is a highly integrated open source platform and has highly customizable modules. He said that he appreciates the ability to foresee a business process and utilize Odoo solutions/modules to overcome the operational challenges faced by small and medium enterprises such as theirs. He also said that Odoo is a reliable ERP platform when it comes to tracking sales, purchases, accounting, project management needs, as well as forecasting the demand for products.
Most Helpful Negative Review
A user who left a negative review of Odoo on G2 Crowd said that API integrations with external sources is a pain point for the system. He said that they have been trying to get an automated integration for communication taxation but were unable to get the Odoo customer support team to help. Instead, they had to hire a third party developer to write a code that marries the two systems seamlessly.
Odoo Reviews From Users Around the Web
Here are a few other resources for finding helpful Odoo reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: November 27, 2017|
Odoo has four pre-packaged pricing options called Success Packs. Monthly subscription plans for new users starts at $1,800 for the Basic Plan, $3,150 for the Standard Plan, $5,625 for the Custom Plan, and $11,250 for the Pro Plan.
Apart from Odoo’s Success Packs, users also have the option to fully customize their ERP system by choosing and picking the apps and functionalities that they want to use, giving them more control of their subscription pricing and the functionalities of their ERP system.
Apps include functions on CRM, accounting, website building, timesheets, email marketing and helpdesk, among others. Individual pricing of the apps can range from $8 for simple ones to $48 for premium ones.
If a user only picks a single app (ex: only CRM), then they can use the platform for free, for unlimited users.
Implementation of the platform can be done via cloud-hosting, on-premise, and dedicated cloud.