Odoo is an open source ERP system that enables users to manage the various aspects of their business operations. It includes functionalities in CRM, HR, sales, e-commerce, logistical operations, and project management. In this article, we cover Odoo reviews and pricing. Ready to get started? Get a free trial.
Summary of Positive Odoo Reviews
Users who gave Odoo a positive review said that it offers many different functionalities and applications for any business size. Many appreciate that it is highly flexible and customizable. Some also liked the product’s open source nature.
“What I like is that I do not have to use different software for sales and purchases, for contacts, for projects, etc. Another benefit for me is the ability to attach documents to each transaction for tax purposes at the end of the financial year.”
— Dayana Yusimg Perez Chang
Summary of Negative Odoo Reviews
As of the date this article was written (02/18/2019), there are not a lot of negative Odoo reviews online. However, some users find the platform quite expensive compared to similar providers.
“Odoo is a highly complex system, and this can make the setup for a regular user something a bit too complex. What I didn’t like as much was the price jump — from being free, it went to being extremely expensive in comparison to other options online.”
— Nathan Romano
Odoo pricing depends on four pre-packaged options called Success Packs. Monthly subscription plans for new users start at $1,680 for the Basic Plan, $2,940 for the Standard Plan, $5,250 for the Custom Plan, and $10,500 for the Pro Plan. The main difference between the plans is the number of hours of dedicated consultant services.
Apart from Odoo’s Success Packs, users also have the option to fully customize their ERP system by choosing and picking the apps and functionalities that they want to use. Individual pricing of the apps can range from $8 for simple ones to $48 for premium ones.
Apps include functions on CRM, accounting, website building, timesheets, email marketing, and helpdesk, among others. Implementation of the platform can be done via cloud-hosting, on-premise, or dedicated cloud.
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Check out the list below of some of Odoo’s features:
- Project management
- Email and phone support
- Training and coaching
- Data importation assistance
- On-site consulting
- App customization
What do the Success Packs include?
The Success Packs include premium services by a dedicated consultant. During the implementation phase, users will have an Odoo Project Manager assigned to them to analyze their requirements and configure the Odoo Apps according to their needs. The consultant will also train the users on how to maximize Odoo’s functions and features to grow their businesses.
How much will it cost to switch from a hosted plan to an on-premise plan and vice versa?
Odoo assists users to switch from on-premise to hosted plan and vice versa, free of charge.
Hosted plan users can download a backup of their database at any time through the control center. Odoo’s cloud infrastructure runs on the latest version of Odoo with regular upgrades. On-premise users must use the latest stable version of Odoo. The best time to make the switch from a hosted to an on-premise plan is immediately after the release of the newest stable version.
Here is a list of some of Odoo’s popular integrations: