Onbase is a content management software developed by Hyland for medium to large scale businesses. It features mobile accessibility for all business processes, including document and contract processing. We compiled user reviews from around the web and determined that Onbase has mainly positive reviews. We also compared the most common pricing options available.
Onbase Customer Reviews
Ease of Use: Good
Customer Service: Excellent
Summary of User Reviews
What Onbase does well:
According to the positive reviews online, users like Onbase because they can customize forms for their documents and contracts. Some users find it convenient that they can share all of their documents remotely with other people in their office.
What Onbase does not do well:
Users who gave Onbase negative reviews online said that the software can sometimes be slow to respond. Others complained that the interface is not intuitive or user-friendly. Some users feel that the additional licenses can be expensive.
Most Helpful Positive User Review
According to a user who gave Onbase positive feedback on G2 Crowd, the software lets him create all kinds of forms he needs for his business. He also likes that he can reference purchase order numbers and scan documents using the software.
Most Helpful Negative User Review
According to a user who gave Onbase negative feedback on Capterra, the software has a steep learning curve. He said that the interface looks outdated and that he prefers to work with a more streamlined type of software.
Onbase does not publish their prices on their website, but according to third party sources, they have a one-time setup and implementation fee that costs $25,000. A review from Capterra also mentioned that costs start at $1,000 plus a 20% yearly fee per add-on module
Onbase Contract Management features include:
- Electronic Signature Solution
- Scanning and Document Capture
- Electronic Document Management
- Automating Processes
- Document Generation and Distribution
- Records Management
- Document Storage and Document Archiving
- Physical Records Management
- Record Retention/Document Retention
- Integrate with any Application