OnSIP is a cloud-based VoIP solution that runs on desk phones, computers, and mobile devices. It enables users to conduct video chats, port existing numbers, and transfer, redirect, and manage multiple calls through the platform. In this article, we cover OnSIP reviews and pricing. Ready to get started? Get a free trial.
OnSIP pricing is based on two subscription plans: Per Minute ($49.95 per month plus 2.9 cents per minute) and Unlimited ($18.95 per user, per month). The main difference between the plans includes the number of users who can access features such as voice mailbox and dial-by-name directory. Unlimited plan holders also get either a desk phone or headset for every user.
Users may opt to purchase additional features such as call recording, ring group, music on hold, and more, with prices ranging from $1.95 to $50 per item. Interested users may visit the website’s pricing page or get in touch with the sales team for the pricing details of the add-on features.
From time to time, the company offers promotions and discounted pricing. Check the website to see if there’s an offer today.
Ready to get started with OnSIP? Get a free trial.
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Summary of Positive OnSIP Reviews
Users who gave OnSIP a positive review commended the system’s great call quality, seamless third-party integrations, and affordable pricing plans. Excellent customer support was also consistently cited.
One user who gave OnSIP a positive review on Trustpilot said that he finds the service the best in the market. He shared that they have been using OnSIP for 10 years and have always received very good service. He also mentioned that the system integrates well with all of their other apps and that the customer support team is consistently reliable.
Summary of Negative OnSIP Reviews
As of the date this article was written (April 24, 2019), there are very few negative reviews about OnSIP available online. Some users said that they experienced service outages and billing errors, but also noted that they were fixed in a prompt manner. It is notable that most users are satisfied with the services of the company.
One user who gave OnSIP a negative review on Trustpilot said that there was a time when their service was suddenly interrupted due to billing errors, which resulted in operational disruption. He reported that he had to call the customer support team to point out that they had just been billed and that their credit card details were saved in the system.
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Check out the list below of some of OnSIP’s features:
- Personal attendant
- Call transfers and redirects
- Voice mailbox
- Music on hold
- Call recording
- Ring groups
- Dial-by-name directory
- And more
How will users know if their current bandwidth is able to accommodate OnSIP?
According to the company, its VoIP calls typically require 24kbps to 90kbps of bandwidth (200kbps is ideal), and video calls and conferences can require three to 20 times more bandwidth. Users are advised to estimate how many simultaneous calls their organization expects to have at any given time and multiply those calls by 200kbps.
Can users retain their existing numbers?
Yes. Porting a number to OnSIP takes 10 business days to six weeks, depending on a user’s previous carrier. To begin the porting process, users can log in to the OnSIP admin portal and select “Port an outside number into OnSIP” under “Phone Numbers.” Users are encouraged to check the compatibility of their phone system by reaching out to the sales team.
Here is a list of some of OnSIP’s popular integrations: