Open Dental is an open source dental practice management software. This customizable software features electronic charting, billing, e-prescribing, practice management, imaging applications, and more. We compiled user reviews from around the web and determined that Open Dental has a mix of positive and negative ratings. We also cover the pricing options available.
Open Dental Customer Reviews
Ease of Use: Good
Customer Service: Average
Summary of User Reviews
What Open Dental does well:
Users who recommend Open Dental said that the software is easy to navigate and is extremely customizable.
What Open Dental does not do well:
Users who gave Open Dental critical feedback said that the initial custom setup can be overwhelming. Customers also mentioned that support can be slow to respond sometimes.
Most Helpful Positive User Review
A user who gave Open Dental a positive review on G2 Crowd likes that the system is customizable and straightforward to use. She also likes that it is available in both Windows and Mac versions. She mentioned that it is a very flexible and robust program.
Most Helpful Negative User Review
A user who gave Open Dental a negative review on Capterra reported experiencing occasional glitches. He also mentioned that sometimes customer representatives give him inaccurate advice or simply don’t know the answer to his concern.
Open Dental Pricing
Open Dental’s full version costs $159 per month per location. The monthly fee covers all computers per location for up to three dentists. The initial contract is for six months. After 12 months of continuous use, the monthly fee goes down to $99. The company also offers a fully functional trial version of the software.
The system features appointment reminders, claims management, clinical charting, imaging, patient account management, patient billing, records management, treatment planning, and more.