OpenText (formerly known as Hightail) is a document management cloud-based platform that allows users to share and manage files. It also has content approval, feedback features, and more. In this article, we cover user reviews and pricing. Ready to try OpenText? Contact their support team for more information.
What OpenText Does Well
Users who gave OpenText a positive review said that they like that it enables them to send large files easily and quickly. Most users also commended the software’s very intuitive user interface.
“In my position, I have very large files that I share with customers and they will not send through Outlook unless I divide them into separate emails. With Hightail, I can send large files to a client, they can easily download them and have access to the content in a few seconds. The steps are relatively easy and there is no loss of content in the transfer of the message. It is a clean and efficient way to send vast amounts of information without a pause in delivery.”
What OpenText Does Not Do Well
Users who gave OpenText a negative review complained that the platform is undependable since it doesn’t work properly at times. They added that OpenText’s support team is not helpful and doesn’t provide quick responses to address their users’ needs.
One user who gave OpenText a negative review on Capterra commented that he finds its platform unreliable and overcomplicated. He also mentioned that OpenText still continued to charge his card for his subscription, even after having received his account cancelation confirmation from its support team.
OpenText has a free plan and two paid subscription options: Pro ($15/month) and Business (customized pricing). The main differences between the plans are the amount of storage space and file size send limit. Their Lite and Pro plans are mainly for file sharing, while their Business plan has additional collaboration and project management capabilities.
|*Business plans are billed annually.|
Pro plan users who subscribe annually get a 20% discount off their invoice.
Ready to try out OpenText? Contact their support team for more information.
Top Document Management Software 2019
Check out the list below of some of OpenText’s features:
- File Sharing
- Project Management
- Creative Collaboration
- Space and File Security
- Guest Commenting
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Can users upgrade their existing accounts?
Can users customize OpenText’s Business plan’s inclusions according to their needs?
Here is a list of some of OpenText’s popular integrations:
- OpenText Core
- Adobe Photoshop Plugin
- Adobe Illustrator Plugin
- Outlook Plugin
- Google Drive
- Microsoft OneDrive