OpenText (formerly known as Hightail) is a cloud-based platform that allows users to share and manage files. It also has content approval, feedback features, and more. In this article, we cover user reviews and pricing. Ready to try OpenText? Contact their support team for more information.
What OpenText Does Well
Users who gave OpenText a positive review said that they like that it enables them to send large files easily and quickly. Most users also commended the software’s very intuitive user interface.
“In my position, I have very large files that I share with customers and they will not send through Outlook unless I divide them into separate emails. With Hightail, I can send large files to a client, they can easily download them and have access to the content in a few seconds. The steps are relatively easy and there is no loss of content in the transfer of the message. It is a clean and efficient way to send vast amounts of information without a pause in delivery.”
—Bonnie Darby
What OpenText Does Not Do Well
Users who gave OpenText a negative review complained that the platform is undependable since it doesn’t work properly at times. They added that OpenText’s support team is not helpful and doesn’t provide quick responses to address their users’ needs.
One user who gave OpenText a negative review on Capterra commented that he finds its platform unreliable and overcomplicated. He also mentioned that OpenText still continued to charge his card for his subscription, even after having received his account cancelation confirmation from its support team.
OpenText Pricing
OpenText has a free plan and two paid subscription options: Pro ($15/month) and Business (customized pricing). The main differences between the plans are the amount of storage space and file size send limit. Their Lite and Pro plans are mainly for file sharing, while their Business plan has additional collaboration and project management capabilities.
| Plans | ($/Month) | ($/Month) | |
|---|---|---|---|
| Lite | |||
| Pro | |||
| Business* | |||
| *Business plans are billed annually. | |||
Pro plan users who subscribe annually get a 20% discount off their invoice.
Ready to try out OpenText? Contact their support team for more information.
OpenText Features
Check out the list below of some of OpenText’s features:
See Features
Top Document Management Software Pick from Fit Small Business
Best Document Management Software 2018: Google Drive vs. Dropbox vs. Zoho — Read about our comparison among Google Drive, Dropbox, and Zoho. This guide covers their available features, pricing, and range of options for small businesses in terms of ease of use.
OpenText FAQ
Can users upgrade their existing accounts?
See Answer
Can users customize OpenText’s Business plan’s inclusions according to their needs?
See Answer
Popular Integrations
Here is a list of some of OpenText’s popular integrations:
See Integrations
OpenText Alternatives
Not sure if OpenText is the right fit for you? Read our reviews of all document management software providers or check out one of these three OpenText competitors.
 |  |  |
