Oracle Sales Cloud is Oracle’s customer management suite. It enables users to perform account management, contact management, leads and opportunities tracking, and sales performance monitoring tasks. We compiled Oracle Sales Cloud reviews from around the web and found that it has generally positive ratings. We also shared its available pricing options.
Summary of Oracle Sales Cloud User Reviews
What Oracle Sales Cloud does well:
Users who recommended Oracle Sales Cloud said that it is an extensive and highly-customizable CRM. A lot of users also like that Oracle offers an affordable plan for the product, enabling small businesses to purchase a powerful CRM at a pocket-friendly price.
What Oracle Sales Cloud does not do well:
Users who gave Oracle Sales Cloud negative reviews said that they encountered difficulty in migrating to Oracle Sales Cloud from their previous CRM software. A lot of users also said that there are a lot of bugs that are hard to eliminate from the system and that the program is oftentimes slow to load.
Most Helpful Positive User Review:
A user who left a positive review of Oracle Sales Cloud on G2 Crowd said that the intuitiveness of the software makes it easy to use, even though it is an enterprise-level CRM. He likes that he can see all of his customer information in a 360-degree screen, along with his leads and opportunity information. He also mentioned that he can control access based on organizational roles, defining groups of sales representatives and their sales managers. Furthermore, he also added that he can create appointments and tasks for himself and other team members and control it in a calendar page.
Most Helpful Negative User Review:
A user who left a negative review of Oracle Sales Cloud on G2 Crowd said that they recently had a massive migration from another software to Oracle Sales Cloud and it’s already been four months of fixing bugs and glitches. He also said that his biggest issue is speed and the performance is much lower than expected for a product from Oracle.
Oracle Sales Cloud Pricing
Oracle Sales Cloud has four monthly subscription options. The Professional Edition costs $65, the Standard Edition costs $100, the Enterprise Edition costs $200, and the Premium Edition costs $300. The main difference between the plans is access to premium features such as Outlook and Gmail integration, customer data hub, and quota management.
Oracle Sales Cloud Features
Check out the list below of some of Oracle Sales Cloud’s features.
- Contact Management: lets users organize a directory of all their business contacts, including their profiles and contact information.
- Leads and Opportunities Management: enables users to keep track of the various stages of their interaction and level of transaction with their potential clients and customers.
- Sales Reporting and Forecasting: lets users analyze and predict sales growth within an identified timeframe based on their average business performance.
- Task Management: allows users to track the progress of their various tasks and projects.
- Mobile Access: allows users to manage their CRM functions on the go using their smartphones.
- Third Party Integrations: lets users seamlessly integrate other apps they use such as marketing automation, ecommerce, file management, social media, among others.
Useful Oracle Sales Cloud Resources
The 6 Best CRM Software for Small Business in 2018 — Read our buyer’s guide for the top six CRM for small businesses. We looked at the most popular options and rising stars that cover the range of options for small businesses in terms of price, features, and integrations.
Best Free CRM Software — Want to use a CRM, but not willing to invest any resources? Read our guide on the best free CRM for businesses, plus analysis on what features you’ll get with each.
Best Mobile CRM App for 2017: ProsperWorks vs. PipeDrive vs. Other Top Options — Mobile CRM apps allow sales teams to manage customer relationships on the go. In this article, we looked at the most popular options, the rising stars, and the selected six that suit the range of small business needs.
Oracle Sales Cloud Overview Video
This video provides an overview on how Oracle Sales Cloud can help users improve their relationships with their customers using its different functionalities.
When choosing a CRM, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Oracle Sales Cloud’s popular integrations.