Oracle Siebel is a CRM software that allows users to perform business operations and customer management tasks across various channels and devices. It delivers comprehensive CRM solutions that are tailored to specific industry requirements in the financial services, IT, telecommunications, airlines, and more. In this article, we cover user reviews and pricing. Ready to get started with Oracle Siebel? Visit their website.
What Oracle Siebel Does Well
Users who gave Oracle Siebel a positive review said that it has helped improve their business operations through the extensive app integrations including Siebel Email Response, Siebel Scheduling, and more. Some of them also shared that its functionalities are flexible enough to address specific business requirements.
One user who gave Oracle Siebel a positive review on FinancesOnline mentioned that the software’s sales and marketing tools make it easier for them to manage their business’ data. She also mentioned that the availability of email marketing servers, loyalty program managers, and other useful CRM add-ons results in a more cost-effective business operation.
What Oracle Siebel Does Not Do Well
As of the date this article is written (12/14/18), there are very few negative Oracle Siebel reviews online. However, some users wished for faster app speed. It is notable, however, that most users are happy with the software in general.
Oracle Siebel Pricing
Oracle Siebel offers a main base plan: Siebel CRM Base ($3,750/license) for users that need general CRM functionalities. For users belonging to a specific business industry that want customized functionalities, an industry-specific CRM base add-on ($400/license) is required. All users who need industry-specific add-on still need to purchase the Siebel CRM Base license.
| Siebel Base Applications | Software Update License & Support | |
|---|---|---|
| Siebel CRM Base | ||
| Communications, Media, and Energy CRM | ||
| Financial Services CRM | ||
| Life Sciences | ||
| Manufacturing | ||
| Distribution | ||
| Public Sector |
The license duration depends on the user’s preference.
Ready to get started with Oracle Siebel? Visit their website.
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Oracle Siebel Features
Check out the list below of some of Oracle Siebel’s features:
See Features
Oracle Siebel FAQ
Can Oracle Siebel users track their business’ sales performance?
See Answer
Does Oracle Siebel have social media management capabilities?
See Answer
Popular Integrations
Here is a list of some of Oracle Siebel’s popular integrations:
View Integrations
Oracle Siebel Alternatives
Not sure if Oracle Siebel is the right fit for you? Read our reviews of all top CRM software or check out one of these three Oracle Siebel competitors.
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Zachary Moje
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Ease of access and customer service are by far the greatest attributes that Oracle Sieble provides.
This product has always served my needs as well as my organization’s needs to the utmost perspective. An example of this that recently occurred is I had a new member join our team who has never used the Oracle Siebel program. After about a half hour of teaching them how to use it I was able to let them take over with only a few questions since then. This is a testament to the ease of access that I have previously noted. I really don’t have an instance that this program has not worked for me.
The pricing option can be difficult to justify depending on the need of the system. This occurs mainly regarding the time line of need.
The company has excellent customer service which makes my “wish I would have known” minimal and at the time I cannot think of anything. When issues/questions arose they are immediate in response time and clearing up any confusion.
Melina Arvelaez
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
It has versatile tools that make commercial management much easier. It is a channel open to the adequate administration of work tasks and activities, complementing with a wide possibility of integrations, with which a more fluid work can be carried out. The data processing has been improving as I got more into the software, with solid bases and strong tools.
In my opinion the software has worked perfectly, since I use it I have not had any kind of problem. Work fluidly with simplicity and speed.
The software complements very well with each objective that I need to implement in business management.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.