Output Desk, by Srimax, is a customer service software with an integrated help desk and live chat. It enables users to efficiently provide support to their customers via chat, as well as organize and manage support tickets. This article covers Output Desk reviews and pricing. Ready to get started? Signup for free.
Output Desk Pricing
Output Desk pricing varies based on three plans: Free ($0), Pro ($9/operator/month), and On-Premises ($799). The main differences between the plans are the number of concurrent chats allowed per plan and the duration of chat history, as well as the inclusion of advanced features, such as visitors tracking, chat routing, ticket rules and tags, and more.
Plans | Pricing | Concurrent Chat |
|---|---|---|
Free (Cloud) | $0 | 1 |
Pro (Cloud) | $9/operator/month | Up to 5 per operator |
On-Premises | $799 (one-time payment) | Unlimited |
The Pro plan includes a free subscription to Output Messenger, which is another product of Srimax.
Ready to get started with Output Desk? Sign up for free.
Top Customer Service Software 2019
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Summary of Output Desk Reviews
As of the date that this article was written (September 10, 2019), there are no available Output Desk reviews online. If you are a past or current Output Desk customer, leave a review to help other business owners who are deciding whether or not to use the software.
Our Top Customer Service Software Picks
6 Best Customer Service Software for 2019: Customer service software allows businesses to resolve and respond to customer issues and questions. Customer support software features like chat, knowledgebase, and ticketing allow you to handle inquiries and issues more efficiently. We evaluated several options based on ease of use, affordability, and customer service specific features and came up with the top six.
Output Desk Features
Check out the list below of some of Output Desk’s features:
- Proactive invitations
- Shared inbox with tracker
- Canned response
- Private internal notes
- Real-time reporting
- Smart rules for automation
- Contact/webform
- And more
Output Desk FAQs
Can I use Output Desk on multiple websites?
Users can utilize Output Desk on multiple websites at no extra charge.
Does Output Desk offer discounts?
Output Desk offers discounts to users with a large volume of operators. Interested parties may send an email to its support team for further details.
Output Desk Alternatives
Have you read these Output Desk reviews and are still not sure if it’s the right fit for you? Read our reviews of all top customer service software.
