PandaDoc is a contract management service that enables users to create proposals, contracts, and human resource documents using prewritten templates. The service lets users eSign documents, as well as create invoices, business plans, agreements, and more. We compiled user reviews from around the web and determined that PandaDoc has mainly positive reviews. We also compared the most common pricing options for small business owners.
PandaDoc Customer Reviews
Ease of Use: Good
Customer Service: Excellent
Summary of User Reviews
What PandaDoc does well:
According to the positive reviews online, users like PandaDoc because the software provides templates that they can easily edit according to what their company’s’ needs. Some users also find it convenient that they can see who was assigned to acquire e-signatures from clients. Others mentioned that they are pleased that PandaDoc integrates with many of their company’s existing applications.
What PandaDoc does not do well:
Users who gave PandaDoc negative reviews online complained that they cannot find reports about paid invoices, which means that they have no evidence of payment using the software. Others dislike that customizing the design of the templates is limited.
Most Helpful Positive User Review
According to a user who gave PandaDoc positive feedback on G2 Crowd, the software is a great tool when it comes to creating service agreements, invoices, and other important documents. She also likes that there is an option to see who has signed the documents and which employee accomplished the task. She also mentioned that the software integrates seamlessly with their HubSpot account.
Most Helpful Negative User Review
According to a user who gave PandaDoc negative feedback on Capterra, she feels that the software’s design functions and capabilities are limited. She says that they want to create dynamic proposals, but PandaDoc does not have that capability yet. She also complained that she finds it difficult to resize images on the templates, which forces her to use a third party application to do so.
Other PandaDoc User Reviews From Around the Web
Here are a few other resources for finding helpful PandaDoc customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|User Review Website|
*Average ratings as of November 2nd, 2017
PandaDoc has three pricing plans — Professional, Business, and Enterprise. Their prices range from $19 to $39+ per month per user. The main differences between the plans are the number of templates users can access, integrations with CRM and other apps, document embedding option, and premium support.
|Price Per Month Per User|
|Docs and e-Signatures|
|Document builder and editor|
|Pricing tables and product catalogs|
|Integrations with CRMs and other tools|
|Document expiration settings|
|Access to PandaDoc API, SDK & webhooks|
|Document embedding option|
|Private team training sessions (Optional)|
PandaDoc offers a 14-day free trial for those who want to try their services out first. They also offer a demo for the Enterprise plan. For a pricing estimate for the Enterprise plan, you may contact PandaDoc.
Compare PandaDoc Competitors
Not sure if PandaDoc is the contract management software for you? Check out our reviews of other top contract management providers.