Pantheon is a web hosting provider specifically for WordPress and Drupal sites. We compiled Pantheon reviews from around the web to determine what customers think about the company and compared the most common pricing options for small business owners.
For an in-depth comparison of three top hosting sites for small businesses, read our web hosting buyer’s guide.
Pantheon Customer Reviews
Summary of Pantheon Customer Reviews
We scoured available reviews online and found that Pantheon has mainly positive ratings. Here’s what we found:
What Pantheon does well:
Users who recommend Pantheon said that they really liked the service’s optimization with Drupal and WordPress. Users recommended Pantheon’s reliable servers and great website performance. Great customer service was also cited.
What Pantheon does not do well:
Users who left negative reviews cited that customer service tickets take a while sometimes. It is notable, however, that negative reviews on Pantheon were rare and most users really liked their services in general.
Most Helpful Positive Review
A user who left a positive review on the review site, G2 Crowd, said that Pantheon makes it easy to administer, update, and deploy changes to multiple Drupal websites under a subscription. He mentioned that the develop-test-live workflow Pantheon has created is like magic, since code changes and databases can be transferred from one environment to another easily. The user shared that the one-click backup restoration feature has saved him at least once from accidental data loss, and restoring from backup was so simple, that he gained greater confidence in the system.
Most Helpful Negative Review
A user who left a negative review on G2 Crowd said that support is his only issue with Pantheon saying that a reliable host should have helpful support. He shared that they should have customer service agents that have technical knowledge and are familiar with the Pantheon setup, including platform limitations.
Pantheon Reviews From Users Around the Web
Here are a few other resources for finding helpful Pantheon reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: July 9, 2017|
Pantheon has only one shared hosting option fit for small businesses, which costs $25 per month per website. It doesn’t have published packages for long-term contracts and only indicates a per-month pricing.
|Monthly Pricing||$25 per month/per website|
|Monthly Visitors||Up to 10,000|
|Bandwidth||Uses high-performance edge cache that speeds up sites and protects them from traffic spikes|
|Integrations||GitHub, CircleCI, Slack, Jira|
|Customer Support||24/7 Chat Support|
Pantheon’s pricing is on a per-website basis so users have to pay depending on how many websites they plan to host with Pantheon.
The Personal Plan is ideal for sites that have an average of 10,000 visitors a month. Features include unlimited storage, and third party integrations with apps mentioned above. Users who have websites on a different hosting site will also enjoy free migration services.
Pantheon seems to have great functionalities in place and is trusted by giant companies such as Cisco, IBM and Dell, so it is an ideal option for small businesses that want a high performing site and are willing to pay a little more.