Paychex Payroll is a payroll software solution for small, midsize, and enterprise-level businesses. Its features include online payroll, tax management, and general ledger services. We compiled Paychex Payroll reviews from our website and around the web and found that it has a mix of positive and negative ratings.
Want to know the top payroll software for small business? Read our Paychex Payroll alternatives guide.
Summary of Paychex Payroll User Reviews
What Paychex Payroll Does Well
Users who gave Paychex Payroll a positive review said that the app’s dashboard is easy to use and navigate. They also noted that accessing and generating payroll reports are a breeze.
What Paychex Payroll Does Not Do Well
Users who gave Paychex Payroll a negative review said that they encounter occasional system crashes and downtimes. They also complained about sales representatives being pushy in selling the company’s other services.
Which Payroll Provider is Right for You?
Most Helpful Positive User Review
“The app interface is very good. As a user, you’re able to find exactly what you need in a matter of seconds. The UI is also very intuitive. Being able to manage all aspects of my payroll and benefits in a single place is very nice.”
— Don Gilbert
Most Helpful Negative User Review
“They push sales too hard and their sales people can be pushy. We didn’t have a good experience with a salesman and as a result, even if a product sounds interesting, I won’t meet with a salesman. They need to find a better way instead of pushing customers that are already clients — or at least find a better way to do it.”
— Alana Gunaydin
Paychex Payroll Pricing
Paychex Payroll does not publish its pricing information online. However, services from providers similar to Paychex Payroll usually cost around $6-$30/user/month for products with basic features, while more extensive ones cost around $12-110/month.
The actual pricing depends on the number of employees of the company and its payroll schedule. The plan includes direct deposits, mobile payrolls, and filing of local, state, and federal taxes.
Paychex Payroll Features
Check out the list below of some of Paychex Payroll’s features.
- Payroll Tax Administration
- General Ledger Service
- Workers’ Compensation Report
- State Unemployment Insurance Service
- Custom Analytics and Reporting
- 24/7 Phone and Chat Support
- Dedicated Payroll Specialist
- Garnishment Payment Service
- Employee Online Self-Service
- Direct Deposit and/or Paycards
- New-Hire Reporting to Government Agencies
- Free Mobile App
Helpful Payroll Software Resources
How To Do Payroll: The Ultimate Guide — Learning how to do payroll can be a pain because you have to make sure your business is registered with all the right agencies, fill out numerous forms for each employee, and purchase workers’ compensation coverage. Check out our ultimate guide to learn how to do your own payroll management right.
The 6 Best Payroll Services for 2018 — Payroll services help businesses pay employees correctly, manage tax withholdings, and ensure deductions are taken for benefits, retirement savings, and garnishments. Read our buyer’s guide to find out which is the ideal software for you.
Free Small Business Software: 35 Tools For Simplifying Your Business — There are a lot of free tools that can help you keep your expenses down. In this article, we shared some responses from small business owners who use these free tools to make their business processes easier.
Paychex Payroll FAQ
Does Paychex Payroll offer other solutions?
Yes. Paychex Payroll offers customized plans that include features such as HR administration, employee screening, job costing, labor distribution, wage garnishment payments, and more.
What types of insurance and benefits does Paychex Payroll manage?
Your customized plan can include various types of business insurance such as worker’s compensation, property insurance, business owner policy, commercial auto insurance, liability insurance, and umbrella insurance. Benefits include group health insurance, individual health insurance, retirement plans, and financial wellness plans.
How can I switch from a previous payroll service provider to Paychex Payroll?
The Paychex Payroll team will help you migrate all your data from your previous payroll provider to ensure that all paperwork and required documents are up-to-date. It takes as little as 48 hours for the team to transfer your data to the Paychex Payroll system.
Paychex Payroll Overview Video
This video provides an overview of Paychex Payroll and its benefits.
When choosing a payroll software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Paychex Payroll’s popular integrations:
- Buddy Punch
- DATABASICS Time & Expense