Paycom is a cloud-based payroll and human capital management (HCM) platform. It offers solutions for managing and tracking various stages of the employee lifecycle such as talent acquisition, payroll, and HR management. In this article, we covered user reviews. Ready to get started with Paycom? Visit its website.
What Paycom Does Well
Users who gave Paycom a positive review commended its ability to streamline various HR processes in a single platform that would include training, payroll, onboarding, and document management. They also said that its customer support team addresses their concerns in a prompt manner.
“Paycom does a great job in tracking a variety of employee information. We are able to record employee time cards, PTO/unpaid leave requests, employee information, and performance reviews all in one place. Being able to pull reports of all of this information is fantastic as well.” — Katie McKinlay
What Paycom Does Not Do Well
Users who gave Paycom a negative review said that the applicant tracking system and the onboarding tutorials need further improvements. Some users also reported experiencing bugs and glitches when using the software.
“The idea of having the applicant tracking portion integrated within our HRIS was great in theory, but ultimately Paycom’s ATS offering was sub-par for the time that we used it. To their credit, however, they are proactive in hearing client feedback and upgrading their system regularly.” — Sean Mackay
Paycom Pricing
Paycom pricing is not readily available on their website. Based on the reviews, pricing seems to range between average and above average compared to other HR service providers. Services from similar companies usually cost around $5 to $10/employee per month for basic services, while the more extensive apps can cost $20 to $40/employee per month.
Ready to get started with Paycom? Visit its website.
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Paycom Features
Check out the list below of some of Paycom’s features:
SEE FEATURES
Paycom FAQ
How does Paycom help users manage their payroll processes?
SEE ANSWER
Does Paycom offer performance management solutions?
SEE ANSWER
Paycom Alternatives
Not sure if Paycom is the right fit for you? Read our reviews of all top HR software or check out one of these three Paycom competitors.
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Leave a Review
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Kelli Burgess
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Being able to request PTO and approve PTO for my employees. It is very quick and easy. I like how PTO requests, tax documents, pay stubs, etc. are all in one place.
I wish that the client portal was joined with the employee side. I have them linked so I can go to the client portal, but it would be nice to have in one place. I have to go in and review my employee’s time, so it would make it a lot easier.
Nothing.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Ariel Yarrish
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Makes payroll and time management easy! As an employee I find it helpful to have online access to logging hours, downloading pay stubs and requesting time off all in one spot.
There isn’t anything about the software that I don’t like.
No- the instructions and experience are very user friendly.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Robert Wanjohi
Review SourceOrganic
Manages and ensures payroll is processed and submitted on time
It keeps the employees happy by helping institute practical HR functions and processes
Its easy to install
Accessing the software from a remote area probably when in field, its a bit stressing
Nothing major that frustrates me or makes me regret using the software. Its fine in our company
Review SourceOrganic
Jeffrey Marion, GISP, CFM
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Paycom is great for finance and other business expenses. It is a great interface for understanding all aspects of pay from your employer.
Paycom could benefit from having a better mobile app. The current app is difficult to navigate.
Not knowing the full capabilities of the software compared to other vendors would have affected our decision or at least given us reason to look at other competitors.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Sara Pierce
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Paycom has a good product and many services options. They have a complete payroll system that can integrate with your current accounting software. The company has above par customer service representatives that are very helpful and always have great attitudes.
Paycom has a good resource of tutorials. It would help to shorted the tutorials to be more quick resource friendly. More assistance in human resource support would be a great option. Any options to add legal advice would be welcome.
It has been cost effective with no longer having to pay for services not needed, so we wished we would have switched sooner.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.