Paycom is a cloud-based payroll and human capital management (HCM) platform. It offers solutions for managing and tracking various stages of the employee lifecycle such as talent acquisition, payroll, and HR management. In this article, we covered user reviews. Ready to get started with Paycom? Visit its website.
What Paycom Does Well
Users who gave Paycom a positive review commended its ability to streamline various HR processes in a single platform that would include training, payroll, onboarding, and document management. They also said that its customer support team addresses their concerns in a prompt manner.
“Paycom does a great job in tracking a variety of employee information. We are able to record employee time cards, PTO/unpaid leave requests, employee information, and performance reviews all in one place. Being able to pull reports of all of this information is fantastic as well.” — Katie McKinlay
What Paycom Does Not Do Well
Users who gave Paycom a negative review said that the applicant tracking system and the onboarding tutorials need further improvements. Some users also reported experiencing bugs and glitches when using the software.
“The idea of having the applicant tracking portion integrated within our HRIS was great in theory, but ultimately Paycom’s ATS offering was sub-par for the time that we used it. To their credit, however, they are proactive in hearing client feedback and upgrading their system regularly.” — Sean Mackay
Paycom pricing is not readily available on their website. Based on the reviews, pricing seems to range between average and above average compared to other HR service providers. Services from similar companies usually cost around $5 to $10/employee per month for basic services, while the more extensive apps can cost $20 to $40/employee per month.
Ready to get started with Paycom? Visit its website.
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Check out the list below of some of Paycom’s features:
- Candidate Tracker
- Applicant Tracking
- Background Checks
- Talent Acquisition Analytics
- Time and Attendance Tracking
- Time-Off Request Management
- Performance Management
- Document Management
- Benefits Administration Suite
- Compliance Tracking
How does Paycom help users manage their payroll processes?
Does Paycom offer performance management solutions?