Paycor is a cloud-based integrated platform of payroll and other human capital management (HCM) services. It offers solutions from recruiting and onboarding to managing payroll and benefits. We compiled available Paycor reviews from around the web and found that Paycor has mostly positive ratings. We also compared the most popular pricing options for small business owners.
Paycor Customer Reviews
Ease of Use: Fair
Customer Service: Good
Summary of Paycor Reviews
What Paycor does well:
Users who gave Paycor a positive review said that they enjoy how all the modules function together to make HR and payroll processing easier for their company.
What Paycor does not do well:
There weren’t a lot of negative reviews, but users who gave Paycor lower ratings mentioned their experience with customer service. Reviews are mixed about support — some have helpful agents, while others have complaints about not getting helpful responses with their software issues.
Most Helpful Positive User Review
A positive reviewer from the site TrustRadius said that they use Paycor’s payroll, timekeeping, and benefits modules across the whole company. She also said that having all of Paycor’s HR and payroll features under one umbrella makes it easier to concentrate on important items for the company rather than track paper.
Most Helpful Negative User Review
A reviewer from Software Advice said that the implementation team doesn’t understand their own product — it has been 6 months and his company still has major issues with the software. He said the responsiveness of customer service is terrible. He claims that he hasn’t gotten any follow up even when the issues are on Paycor’s end and not his company’s.
Other Paycor Reviews From Users Around the Web
Here are a few other resources for finding helpful Paycor reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: Oct 16, 2017|
Paycor pricing starts at a basic fee of $49 per payroll cycle for 10 employees. Every employee in excess will cost an additional $3 each per payroll cycle. For more personalized pricing, including any additional monthly or yearly fees, users need to call for a custom quote.
|Per Payroll Cycle||$49
(Up to 10 employees)
|Additional Employees||$3 each/payroll cycle|
On the Paycor website, their solutions are broken down and personalized into three employee scale groups: 1-20 employees, 21-75 employees, and 76-1000+ employees. Combinations of features that Paycor thinks would fit best are suggested within each group. Options for CPAs, bankers, brokers, franchise operators, and non-profit organizations are also detailed on the website.
For customer support, users can access the resource center, newsroom, join webinars, watch the demo, or contact them via email or phone.