Payment Depot is a merchant services provider that allows small business owners to process credit card payments through POS systems, card terminals, mobile card readers, and secured online gateways at wholesale rates.
We compiled Payment Depot user reviews from around the web to determine what their customers think about the company. We also compared the most popular pricing options for small business owners.
For an in-depth comparison of three top merchant services provider, read our buyer’s guide.
Payment Depot Customer Reviews
Summary of User Reviews
We scoured hundreds of reviews to determine why Payment Depot has generally positive ratings. Here’s what we found:
What Payment Depot does well:
Users who gave Payment Depot a positive review said that they are happy with the company’s low and transparent pricing and the very detailed statements which show all the fees they were charged.
What Payment Depot does not do well:
Users who gave Payment Depot a negative review said that there were times when they did not get the kind of customer support they wanted. Most of these instances are when they needed technical support, but were talking to a customer representative.
Most Helpful Positive User Review
One user who gave Payment Depot on Yelp a positive review said that they process around $400,000 of credit card payments a month and after switching to Payment Depot, they saved $2,000 average on monthly fees. They also never had issues with their 19 terminals with them, and their technical and customer support are very helpful with their requests.
Most Helpful Negative User Review
One user who gave Payment Depot a negative review on Card Payment Options said that although she had a very easy signup process, she had difficulty in the initial setup because the customer representative who handled her call couldn’t help her. She had to call again and be transferred to a technical support rep to get the assistance she needed.
Other Payment Depot User Reviews from Around the Web
Here are a few other resources for finding helpful Payment Depot customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average Rating as of July 1, 2017|
Payment Depot Pricing
Unlike other merchant services providers, Payment Depot has membership plans. They offer new users a 90-day full refund policy, so you can try their services within that period and request a refund if you’re unsatisfied. Membership fees range from $29-$69 per month depending on the amount of money a business processes.
They offer four types of memberships, and below are three of those which are most applicable to small businesses.
$29 per month
or $299 per year
$49 per month
or $399 per year
$69 per month
or $599 per year
|Monthly Max Process Amount|
For more information on how credit card processing fees work, read our guide.