PayPal Here User Reviews, Pricing, & Popular Alternatives

Item: PayPal Here
Rating: 2.8

By Eunice Quilla on September 10, 2018 | Mobile Payments Reviews, Reviews

Average Rating 2.8 2.8 from 26 ratings

PayPal Here is a “pay as you sell” payment processing and tracking software. It allows you to accept payments for your business via credit card, debit card, invoice, cash or check, all while on-the-go. We compiled PayPal Here user reviews from our website and around the web and determined that it has a mix of positive and negative ratings. We also shared its available pricing options.

Want to know the top mobile payment software for small business? Read our PayPal Here alternatives guide.

View Alternatives

Summary of User Reviews

What PayPal Here Does Well

Users who gave PayPal Here a positive review said that they like the many payment options it offers, how easy it is to use, and how quickly payments are reflected in their accounts.

What PayPal Here Does Not Do Well

Users who gave PayPal Here a negative review cited issues with funds being withheld when transactions exceeded a certain amount. They added that customer service reps are not able to provide a clear explanation or solution to the problem.

Most Helpful Positive User Review

“PayPal Here has the best payment method in history. Its platform has a lot of possibility to send payments from anywhere and without any restrictions. It is really positive that when a payment is sent, the other person receives it in a matter of seconds. This has been a total trend in my company for the amount of insurmountable payments I have made to my employees.”
– Paula Rodriguez

Most Helpful Negative User Review

“If there are significant volumes of your transactions going through PayPal, it may be best to look at alternatives. The holds they place on certain amounts can be frustrating and difficult to understand, and the accounting for PayPal transactions can get complex depending on how the reporting ‘feels like working’ that particular day.”
– Tyler Hakesley

PayPal Here Pricing

Signing up for a PayPal Here account and downloading the PayPal Here app are free, but it requires users to purchase card readers to use the account*. Fees are charged for every accepted payment — US card swipe (2.7%/swipe), Key in cards (3.5% + $0.15), Invoice (2.9% + $0.30), and Cross-border transfers (1.5%).

Processes	Fees
US card swipe	2.7% per swipe
Key in cards	3.5% + $0.15
Invoice	2.9% + $0.30
Cross-border transfers	1.50%

PayPal Here Features

Check out the list below of some of PayPal Here’s features.

Account Customization
Manage Inventory
Run Sales Reports
Authorization of Users
Tax Calculation
Apply Discounts
Add Tips
Generate Reports

Helpful Mobile Payments Resources

5 Best Mobile Credit Card Processing Options for 2018 — Mobile credit card processing lets you process credit card payments on-the-go using a mobile credit card reader connected to your smartphone or tablet. Here, we compared five of the top mobile credit card processing providers that cover a full range of mobile payments options for small businesses.

Best Payment Gateway for Small Business 2017: Stripe vs. PayPal vs. Authorize.Net — Payment gateways are the middlemen that connect your eCommerce shopping cart to your payment processor to enable online credit card payments. In this guide, we list three companies who covered the range for small businesses in terms of security, ease-of-use, payment processing options, and price.

How to Accept Credit Card Payments: In-Store, Online & Mobile — Accepting credit card payments is proven to increase in-store sales and is absolutely necessary for businesses selling online. If you’re searching for the right credit card processing solution, this guide shows you how to accept credit cards anywhere.

PayPal Here FAQ

Do I need an internet connection to use PayPal Here card readers?

Yes. An internet connection is necessary to process a payment transaction.

Do my customers need a PayPal account to make a payment?

No. With PayPal Here, customers can pay you via debit and credit card, check, and cash, as well as mobile payment solutions such as Apple Pay and Android Wallet.

PayPal Here Overview Video

This video provides a brief overview on how PayPal Here can help users achieve a smart and convenient payment experience for their customers.

Popular Integrations

When choosing a mobile payment solution, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of PayPal Here’s popular integrations:

Top PayPal Here Alternatives

Not sure if PayPal Here is the right fit for you? Read our reviews of all top mobile payments providers or check out one of these three PayPal Here competitors.


3 out of 5 stars	3.3 out of 5 stars	2 out of 5 stars
Square Review	Breadcrumb POS Review	PaySimple Review

View Top Competitors

Work for PayPal Here? Claim Page

Reviews (26)
Disclaimer: Reviews on FitSmallBusiness.com are the product of independent research by our writers, researchers, and editorial team. User reviews and comments are contributions from independent users not affiliated with FitSmallBusiness.com's editorial team. Banks, issuers, credit card companies, and other product & service providers are not responsible for any content posted on FitSmallBusiness.com. As such, they do not endorse or guarantee any posted comments or reviews. Post Your Review

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George Crown
1 Review
25 Points
1 Screenshot
0 Answers
Verified Review This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
April 12, 2019 at 2:48 pm
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
★ ★ ★ ★ ★
What does the company do well?
I love PayPal, it is a payment processor that is well known all over the world, I like that I can make payments on any website and feel safe doing it, this platform is very secure, allows payments to websites with credit or debit cards . I like that I can make payments in any local currency, no matter if I buy in UK or in China, this platform automatically converts the currency, this is excellent since I have worldwide access to any product. I also like that this platform is so well known that most virtual stores have added this payment processor as payment method. It also gives me a lot of confidence because they have an excellent customer protection system, it allows me to make purchases safely, in case I do not get the product or arrive defective I can make a dispute and recover my money.
What does the company not do well?
What I really do not like about this platform are the commissions, they are very high. When I receive a payment from someone they charge me 2.9% + 0.30 $ commission, maybe it seems little, but for those who use this platform many times a day is enough, PayPal is left with a lot of money from the commissions. Also to accept high payments, I must verify my account by adding a credit card and sometimes even sending my ID. This is a bit annoying because I do not like to share that information with anyone and they force me to share it.
What do you wish you had known about the company before using?
I would have liked to know that I could make payments with such confidence, before I was very afraid to make purchases online, I preferred to buy in retail stores here in my city even knowing that it was more expensive than buying online. When I started using paypal all this change and now I buy with more confidence and security.
Also I would have liked to know that I could send money from my paypal account to my bank account directly, this is excellent because it allows me to receive payments to my paypal account and in a couple of days to have them in my bank account.
Verified Review This reviewer provided a screenshot to verify they are an active user of the product.
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Douglas Hernandez
5 Reviews
72 Points
5 Screenshots
3 Answers

Verified Review This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceOrganic
April 5, 2019 at 11:32 pm
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
★ ★ ★ ★ ★
What does the company do well?
Paypal allows you to make payments safely and practically without risks, it is a company that focuses a lot on consumer protection. On the other hand, it is a very versatile payment processor since it is accepted by a large number of companies and businesses around the world and anyone who registers and verifies their data can send and receive money easily. This helps a lot when you have customers or suppliers in other countries that handle currencies different from yours, since paypal is responsible for making the respective conversion to local currency. If you have a business, it also allows you to integrate it as a payment method for your clients, it also allows you to add scheduled payment functions that help automate your business.
What does the company not do well?
The negative points that I do not like about Paypal are the commissions that you charge per transaction when you receive money from your clients, since they seem a bit high and this can reduce a little the profit margin you have set for your product or service.
What do you wish you had known about the company before using?
I would have liked to know that paypal was used in many shops not only online but also offline as there are many local businesses that receive this payment method where I could have used it.
Verified Review This reviewer provided a screenshot to verify they are an active user of the product.
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Maureen Gilliland
1 Review
0 Points
0 Screenshots
0 Answers
Review SourceOrganic
March 12, 2019 at 6:40 pm
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
★ ★ ★ ★ ★
What does the company do well?
Nothing
What does the company not do well?
Everything. I began selling merchandise at festivals, and didn’t know which to choose, but Paypal had the brand recognition, so I went with that. They held most of my money for a month for “security reasons.” I couldn’t access it. So I tried purchasing items with Paypay to get to the money that way. Paypal debited my account, and then withdrew the same amount from my checking account. I had to go through the bank to get credited because Paypal’s customer service (per se) just sends form letters. Nobody actually attempts to address your problems. So, immediately my account was locked for “suspicious activity” (it was Paypal’s activity, remember) and I couldn’t access the money any more. They kept contacting me to “validate” my account, and I kept following their instructions, to no avail. I kept submitting requests for help and I kept getting the same form letters. Finally someone sent me a survey, and I blasted them for not having an actual customer service department. Their response was to move the remaining balance to my checking account (I had already mentally written it off) but keep the account locked. I now use Square, with nothing but POSITIVE things to say about them.
What do you wish you had known about the company before using?
I wish I’d known they have no customer service, and that your problems are your own. I wish I’d known they freeze your money for a period of time before releasing it to you. I wish I’d known how much better Square is – I had a show this weekend, and the money was in my bank account Monday morning.
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Carlos Sanchez
5 Reviews
57 Points
5 Screenshots
0 Answers

Verified Review This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceOrganic
January 25, 2019 at 1:23 am
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
★ ★ ★ ★ ★
What does the company do well?
The main strengths of PayPal in my opinion are: The security it offers (which has a neat reputation, in the 3 years that I have been using this service I have not had any problems); The ease of use in different websites of purchases or services (among which we can find Ebay, facebook advertising, various hosting services, domain sellers (such as Godaddy) among many others); The speed of transactions; your customer service (which has always answered all my concerns correctly); And finally its universality, because it allows me to receive and send transactions to any person anywhere in the world with an active Paypal account.
What does the company not do well?
The main defect of Paypal are its excessive commissions (which are 5.4% of its value + 0.3 US $), this is a factor that puts this service at a disadvantage compared to other similar services (such as Skrill, Uphold, Neteller, among others , which have much more acceptable commissions). Likewise, I have noticed that paypal has unfairly limited some accounts of known and established too long time lapses for the return of the money contained in these.
What do you wish you had known about the company before using?
The considerable risk of an unfair limitation of the account, as well as its high commissions in comparison to other similar services.
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Norah Mutio
6 Reviews
60 Points
0 Screenshots
0 Answers

Review SourceOrganic
November 21, 2018 at 8:54 am
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
★ ★ ★ ★ ★
What does the company do well?
Paypal is a payment gateway or a payment platform with advantages and disadvantages. The things that I like most about PayPal are: the transfers that are made usually take place immediately, regardless of the distance from which it is made, another advantage is the possibility of exchanging currencies from dollar to euro and vice versa with its respective change of moment and allows us to make transactions with people whose currency of use is the euro, another advantage is the convenience of opening an account that, except for a bank, you need an email, of course, when verifying the account to make movements older is necessary other requirements, and finally among the things I like is the ease with which the money is sent, only the mail that is associated with the paypal account is necessary and the amount to transfer with that is enough to make the transference.
What does the company not do well?
Despite the advantages that paypal has, there are certainly disadvantages that must be taken into account when using this payment platform, both to make a payment and to receive it, the first thing I do not like is that to have sums of relatively large money is necessary to verify the account and this verification depends on entering a credit card of the currencies that are handled here, that is, someone without a credit card is deprived of taking full advantage of paypal, the second thing that sometimes is conditional to use this platform are the commissions that in my opinion are quite high, the commissions will always depend on the amount of money you want to transfer and is always deducted from the money transferred, if I spend $ 25 to a person, that person will receive $ 25 less commission for the transfer. And the third and last disadvantage in my opinion is the most important thing is that there is something called a dispute, and that is when someone who sent money wants to recover it for the same reason, but the problem is that sometimes this process is used by malicious people and The truth is that a high percentage of disputes always win the people who send the money.
What do you wish you had known about the company before using?
NA
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