Payza is a payment gateway service that lets users send and receive payments online. Users can transact using bitcoin, credit card, or bank transfer for purchases, money transfers, and cash withdrawals. We compiled user reviews from around the web and determined that Payza has mainly negative reviews. We also compared the most common pricing options for small business owners.
Payza Customer Reviews
Ease of Use: Poor
Customer Service: Poor
Summary of User Reviews
What Payza does well:
According to the positive reviews online, users like Payza because they can make transactions using bitcoin. They are also pleased with the e-wallet option. Some users mentioned that they like its simplicity and ease of use.
What Payza does not do well:
Users who gave Payza negative reviews online complained that the company sometimes takes quite a while (like one year) to process refunds. Others were not happy with the security clearance options, saying that Payza keeps their money and won’t release it to them due to a policy under their discretion. There is also an alarming number of complaints about withheld funds, unprocessed payments, and missing funds.
Most Helpful Positive User Review
According to a user who gave Payza positive feedback on Trustpilot, she likes using Payza for her ecommerce website. She says that she is pleased with how easy it is to use. She also mentioned that the easy checkout feature was convenient for her and her clients.
Most Helpful Negative User Review
According to a user who gave Payza negative feedback on Sitejabber, he is not happy with how their support team handled his complaints. He shared that although transactions and withdrawals are usually smooth, there was an instance when he had an issue withdrawing his funds. He said that Payza repeatedly dismissed his requests and that the company responded in a lot of different ways — that he should be able to withdraw, that the funds are not with the company anymore, and that the funds do not really exist.
Payza has two pricing plans. They charge 1.2% for all bitcoin transactions and 2.90% + $0.30 for receiving funds in cash. They also charge $8 to wire money into the e-wallet and 3.5% for adding funds using a credit card. Withdrawing funds cost $15 for cash and 0.0005 BTC for bitcoin withdrawals.
(Payments received from
credit cards will start at
5.49 % + $ 0.65 receiving fee)
Free for $200 - $5,000 transaction
Signing up for Payza is free, with no activation costs, or yearly fees. You choose whether you are using this for personal or business use. Some businesses may have higher transaction fees based on industry. Here are the features included with each:
Personal Plan features include:
- Sending and Receiving Money
- Depositing and Withdrawing Money
- Currency Exchange
- Resolution Center
Business Plan features include:
- Payment Options
- In-Page Checkout
- Shopping Cart Integration
- Corporate Disbursements
- Free Online Invoicing
- Centralized Management