PhaseWare Tracker is a customizable help desk software that has cloud-based and on-site capabilities for software, mortgage, and information technology (IT) companies. It also provides tools for visual workflows, instant alerts, live chat, and more. In this article, we cover PhaseWare Tracker reviews and pricing. Ready to get started? Request a demo.
PhaseWare Tracker Pricing
PhaseWare Tracker pricing details aren’t readily available on its website. Prices for similar programs usually cost around $5 to $20 per month for basic services, while more extensive ones cost around $50 to $100+ per month. Factors that affect pricing include ticketing management, issue escalation, and analytics.
Ready to get started with PhaseWare Tracker? Request a demo.
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Summary of PhaseWare Tracker Reviews
As of the date this article was written (Aug. 21, 2019), there are no up-to-date PhaseWare Tracker reviews online. If you are a past or current PhaseWare Tracker customer, leave a review to help other business owners who are deciding whether or not to use the software.
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PhaseWare Tracker Features
Check out the list below of some of PhaseWare Tracker’s features:
- Issue tracking
- Complaint management
- Time tracking
- Process management
- Customer relationship management
- Cloud-based capability
- Workflow automation
- And more
PhaseWare Tracker FAQs
How does PhaseWare Tracker help users manage tickets?
PhaseWare Tracker provides users with tools such as dashboard widgets and advanced search filters to centralize and organize ticket information. It also enables them to collaborate with their teams and view all available contact data in a unified dashboard.
Can PhaseWare Tracker users customize ticket alerts and notifications?
Yes, they can. PhaseWare Tracker enables users to customize alerts and notifications within the program and on its mobile app. It also provides them with color-coded tabs that allow them to prioritize the resolution of issues and concerns.
Here is a list of some of PhaseWare Tracker’s popular integrations: