PhoneBurner is a cloud-based voice-over-internet-protocol (VoIP) service provider designed to help salespeople with their prospecting and lead generation requirements. Its features include power dialing, local caller IDs, workflow automation, analytics, and more. In this article, we cover PhoneBurner reviews and pricing. Ready to get started? Get a free trial.
PhoneBurner pricing ranges from $149/month (for 1 user) to $3,725/month (for up to 50 users). The cost of the subscription increases along with the number of users. Subscriptions come with premium features such as unlimited power dialing, email sending, custom dispositions, text messaging, local ID, and call tracking and analytics.
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Subscribers with more than 50 users may contact PhoneBurner’s sales team directly for a quote.
Ready to get started with PhoneBurner? Visit its website.
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Summary of Positive PhoneBurner Reviews
Users who gave PhoneBurner a positive review said that the system is easy to use and understand. They also remarked that its power dialing feature effectively boosts the productivity level of their agents. They added that it is an effective tool in optimizing outbound communications.
“It’s a great application and it efficiently serves my needs to enable a lot of calling in a condensed period of time, with great flexibility and personal touch. The platform is excellent. The interface has enough features.” ―
Summary of Negative PhoneBurner Reviews
Users who gave PhoneBurner a negative review said that the pricing is quite steep for small businesses. They added that the system is not always reliable. They also wished for improvement in its reporting feature.
A user who gave PhoneBurner a negative review on Capterra said that the system sometimes becomes slow and freezes. He added that the pause feature does not always work, and the call is cut off and goes on to the next one.
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Check out the list below of some of PhoneBurner’s features:
- CRM integrations
- Dedicated admin portal
- Dedicated success manager
- Email, link, and attachment tracking
- Call tracking and analytics
- Call recording
- Call transfer
- And more
How long does it take to setup PhoneBurnder?
You can import contacts and start your first dial session in minutes. Customizing your account with pre-recorded voicemails, email templates, disposition sets, and other workflow shortcuts takes additional time, but will yield further increases in efficiency and sales potential.
How do I start calling?
Once contacts are selected (either by you or your admin) simply press “Begin Dial Session.” PhoneBurner will provide you with a phone bridge to dial into from any landline, mobile phone, or VoIP phone line. Alternatively, PhoneBurnder can provide you with a softphone, which is not really a phone at all as it means you make the calls directly over the internet.