PhonePower provides voice over IP (VoIP) telephone services to both residential customers and small businesses. They also offer a mobile app, software phone options, and international calling plans that include unlimited minutes to select countries. We compiled user reviews from around the web and determined that PhonePower generally has positive ratings. We also compared the most popular pricing options for small business owners.
Summary of PhonePower User Reviews
What PhonePower does well:
Customers who gave PhonePower positive feedback said that the program is easy to use and has a lot of useful features such as the 3-way conference calling and voicemail-to-email. Users also said that customer service is prompt and helpful.
What PhonePower does not do well:
Some customers who gave PhonePower critical feedback reported that account set up can take a while.
Most Helpful Positive User Review
A user who gave PhonePower a positive review on Trustpilot said that the voice quality has always been great for them and that they appreciate the loads of features available. He also mentioned that customer support was helpful over the phone and that the pricing is reasonable and without any hidden costs.
Most Helpful Negative User Review
A user who gave PhonePower a critical review on Trustpilot complained that account set up is slow and manual. He said that once the accounts were set up, the process of configuring third-party hardware was confusing. He also mentioned that while audio quality is good, he also experienced several dropped calls.
PhonePower offers three paid plans. A month-to-month plan with no contract costs $19.95/month. The 12-Month Term plan costs $9.95/month. The 1-Year Prepay plan costs $8.33/month. All plans include unlimited calling to USA, Canada, and Puerto Rico, as well 60 minutes of international calling to select countries.
All plans come with a mobile phone app, a free cloned second line, and a 30-day money-back guarantee. The company also offer plans for unlimited international calling.
- Call waiting
- Free second line
- Built-in voicemail
- Caller ID
- Call forwarding
- Call hold
- Three-way conference calling
- Click to call
- Online account management
Useful PhonePower Resources
VoIP vs Landline: What’s the Best Small Business Phone System – Learn about the advantages and disadvantages of voice-over-IP (VoIP) and traditional landlines. Explore both technologies so you can decide on the best solution for your business.
Best VoIP Provider for Small Businesses in 2018 – We looked at the most popular providers and rising stars that covered the range of options for small businesses in terms of available features and price.
VoIP Speed Test — How Many VoIP Phones Can Your Internet Connection Support – Before you install a VoIP phone service for your small business, make sure you know how to measure your internet connection’s ability to manage the traffic.
4-Line Phone System vs. VoIP: Which is Better – Learn why it is time for your business to upgrade your 4-line phone system to a VoIP provider.
Things to Consider When Setting up VoIP Phone Service – Learn everything you need to find the best VoIP phone service provider for your needs.
PhonePower Video Overview
This is how Phone Power’s account settings works.