PhonePower provides voice over IP (VoIP) telephone services to both residential customers and small businesses. They also offer a mobile app, software phone options, and international calling plans that include unlimited minutes to select countries. We compiled user reviews from our website and around the web and determined that PhonePower has generally positive ratings. We also shared its available pricing options.
Summary of PhonePower User Reviews
What PhonePower Does Well
Users who gave PhonePower a positive review said that the software is easy to use even for those who are new to VoIP. Some users also commended its robust features and affordable pricing.
What PhonePower Does Not Do Well
Users who gave PhonePower a negative review said that they experience occasional spotty reception and that the system is actually not compatible with a lot of other VoIP carriers. There are also mixed reviews about the quality of their customer service.
Most Helpful Positive User Review
“I have been with them for almost a year now and I must say I am impressed. I was with Centurylink before and my phone service, plus the quality of everything, is hands down better with PhonePower.”
Most Helpful Negative User Review
A reviewer who left a negative review of PhonePower on Trustpilot said that overall, he believes that the service is pretty bad and that the customer support representatives are not helpful. He added that if you want to cancel the service, you might need to pay an unexpected $200 on “extra” fees.
PhonePower offers three paid plans. A month-to-month plan with no contract costs $19.95/month, the 12-month term plan costs $9.95/month, and the one-year prepaid plan costs $8.33/month. All plans include unlimited calling to USA, Canada, and Puerto Rico, as well as 60 minutes of international calling to select countries.
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Check out the list below of some of PhonePower’s features:
- Call Waiting
- Free Second Line
- Built-In Voicemail
- Caller ID
- Call Forwarding
- Call Hold
- Three-Way Conference Calling
- Click to Call
- Online Account Management
Helpful VoIP Software Resources
Best VoIP Provider for Small Businesses in 2018 — We looked at the most popular providers and rising stars that covered the range of options for small businesses in terms of available features and pricing.
VoIP Speed Test — How Many VoIP Phones Can Your Internet Connection Support — Before you install a VoIP phone service for your small business, make sure you know how to measure your internet connection’s ability to manage the traffic.
4-Line Phone System vs. VoIP: Which is Better — Learn why it is time for your business to upgrade your 4-line phone system to a VoIP provider.
VoIP vs Landline: What’s the Best Small Business Phone System — Discover the advantages and disadvantages of voice-over-IP (VoIP) and traditional landlines. Explore both technologies so you can decide on the best solution for your business.
Does PhonePower offer a free trial?
There was no mention of a free trial on PhonePower’s website. However, interested users can contact their sales team for more information about the software.
What equipment is required to be able to use PhonePower?
According to the company, all that’s needed is a high-speed internet connection (cable, DSL, or fiber optic) and a phone. A computer is not required, and the PhonePower adapter will be sent via mail.
PhonePower Overview Video
This video explains how to set up your PhonePower account and how the account settings work.
When choosing a VoIP software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of PhonePower’s popular integrations:
- Microsoft Outlook