Pike13 is an appointment scheduling software that enables users to manage online bookings, accept payments, keep client and staff records, and review business performance. It can be used by a wide range of businesses such as gyms, wellness studios, dance schools, and more. We compiled Pike13 user reviews from around the web and determined that it has generally positive ratings. We also shared its available pricing options.
Summary of User Reviews
What Pike13 does well:
Users who recommended Pike13 said that they find it easy to use and that it is highly accessible via mobile. They also said that it is effective in tracking their business performance.
What Pike13 does not do well:
Users who gave Pike13 negative reviews said that the software lacks some features like the ability to detect conflicting schedules or identify first-time clients. Some of them also complained that the reporting feature is a little complicated to use.
Most Helpful Positive User Review
A user who left a positive review on Capterra said that he likes how their POS can be integrated into the software, enabling them to seamlessly manage bookings within their different apps. He also said that it is effective in simplifying their appointment scheduling system and removes the inconvenience of manual booking entries.
Most Helpful Negative User Review
A user who left a negative review of Pike13 on Capterra said that although he likes the simplicity of the tool, he would like to see some more custom features like inventory management. He also added that it takes a while to get used to the interface and non-technical users should expect some sort of learning curve.
Pike13 has three subscription plans: Business ($129/year), Pro ($179/year), and Enterprise (customized pricing). The main difference between the plans is access to premium features such as a dedicated account manager, tools to create new locations, automated email marketing campaigns, analytics to check the health of a business, and more.
Franchisees, or Licensees
*The annual pricing is based on a monthly rate that comes with a 12-month commitment.
Check out the list below of some of Pike13’s features.
- Online Scheduling of Clients and Staff
- Online Payments
- Automated Reminders
- Data Security
- Manage Client and Staff Profiles
- Reporting and Analytics
- Mobile App
- Email Marketing
- Customized Layouts
- And More
Helpful Appointment Scheduling Resources
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Should a Salon Use Online Booking Software? Pros & Cons – Learn how a salon/spa that offers online booking could potentially boost appointments by 25%. Get to know the pros and cons of using an online appointment booking software.
Email Marketing Best Practices – 31 Tips From the Pros – We asked small business owners and marketing professionals to share their most valuable email marketing best practices and came up with a list of the best tips.
Is there a free trial?
Instead of a free trial, interested users may request for a personalized demo.
How does Pike13 help avoid double-bookings?
Pike13 can detect whether a staff member is booked or not for a specific service. Hence, it prevents customers from double-booking.
How does Pike13 work to improve the appointment scheduling process?
Through Pike13’s online booking system, customers can easily review their booked appointments, update payment methods, and upload profile pictures anywhere, anytime. Users can also assign a primary staff member to regular customers for faster transactions. There are automated notifications as well to reduce no-shows.
Pike13 Overview Video
This video provides an overview on how Pike13 helps automate appointments and bookings to relieve users of administrative tasks.
When choosing an appointment scheduling software, it’s important that it integrates with other applications your business is currently using. Here is a list of some of Pike13’s popular integrations:
- Google Calendar
- Google Analytics
- Microsoft Outlook