Pipedrive is a cloud-based CRM solution particularly designed to address the needs and requirements of salespeople. Its sales management functions are built to help small teams work on intricate sales processes, manage business pipelines and closely monitor deals. We compiled Pipedrive reviews from around the web and found that it has generally mixed ratings. We also shared the subscription options available for small businesses.
Summary of User Reviews
What Pipedrive does well:
Users who like Pipedrive said that the app is simple, easy to use, and is efficient in monitoring lead stages. Great integrations with third-party apps was also cited.
What Pipedrive does not do well:
Users who gave Pipedrive negative reviews said that the reporting functionalities can be improved. Some users also said that the app is too basic for big sales teams. It is notable, however, that negative reviews were rare and people really like the software in general.
Most Helpful Positive User Review:
“Pipedrive is organized and simple to use. For a small business looking to track deals from the moment a lead comes in, until it is closed — I would highly recommend Pipedrive. It displays your deals in an easy way, enabling you to see what stage your various deals are in, and makes it easy to find an old deal or contact.”
– Phil Krouse
Most Helpful Negative User Review:
“If you are looking for a more complex system to deal with automated tasks for sale teams, maybe Pipedrive shouldn’t be your option. However, there are plenty of third party apps to do all kinds of stuff with Pipedrive. Overall I don’t find any big problem with the tool since everything is resolved with an alternative solution within the platform.”
– Rojas Fernandez Rodrigo
Pipedrive has three available subscription plans. When billed monthly, the plans cost $15 for the Silver Plan, $29 for the Gold Plan, and $75 for the Platinum Plan. The main differences betweens the plans are storage amount, level of customer support, and availability of premium features such as full email syncing, customizable templates, and revenue forecasting.
Pipedrive CRM Features
Check out the list below of Pipedrive’s features:
- Lead and Pipeline Management: Enables users to keep track of the different stages of their interaction and level of transaction with their potential clients.
- Sales Forecasting: Lets the user predict sales growth within an identified timeframe based on their average business performance.
- Importation and Exportation of Data: Allows users to download data to and from the app such as contact and business information of leads, various files, and sales reports, among others.
- Task Reminders and Notifications: Automatically prompts users to follow-up on a lead based on the level of their interaction with a potential customer or client.
- Third Party Integrations: Lets users seamlessly integrate other apps they use such as marketing automation, ecommerce, file management, social media and landing site builder programs.
Useful Pipedrive CRM Resources
What is CRM Software? — In this guide we answer questions surrounding CRM software such as what it does, who needs it, how a CRM works, and how/if it can help your small business.
Best Small Business CRM Software — Read our buyer’s guide for a comparison of the top three CRM for small businesses. We compare Insightly vs. Zoho vs. Salesforce to give you an idea of which CRM will work best for your business needs.
Best Mobile CRM App for 2017 — We looked at the most popular options and the rising stars that suit the range of small business needs when it comes to mobile CRM apps. Read our review of 6 options — where Pipedrive emerged as our top pick.
15 Ways to Improve Sales Performance — Sales performance is simply how efficient and effective your sales team is at generating sales revenue. In this guide, we included why it is important to use your small business sales CRM properly.
Best Free CRM Software — Want to use a CRM, but not willing to invest any resources? Read our guide on the best free CRM for businesses, plus analysis on what features you’ll get with each.
Pipedrive CRM Overview Video
This video provides an overall background on what businesses can do to maximize the full potential of Pipedrive.
When choosing a CRM, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Pipedrive’s popular integrations.