Pipedrive is a cloud-based CRM software that simplifies sales processes and contact management. Its features include pipeline management, email integration, sales forecasting and reporting, mobile apps, and more. In this article, we cover user reviews and pricing. Ready to try Pipedrive? Get a free trial.
What Pipedrive Does Well
Users who gave Pipedrive a positive review said it has a user-friendly interface with extensive dashboard contents. They also added that it provides them with efficient lead and pipeline management tools.
“I used Pipedrive for over a year and loved it. Its a great CRM for smaller sales organizations. They have a lot of customizable fields with the ability to create multiple “pipelines” which we used for Customer Success, BDR, and sales team.” — Anil Sraa
What Pipedrive Does Not Do Well
Users who gave Pipedrive a negative review complained about system lags and frequent interruptions on third-party app integrations. They also added that reports lack important details such as products and customer preferences.
“Where Pipedrive finally failed us was in the report. As we grew and needed to know what products sold better and what customers were interested in what things and things like that, we simply could not get it out of Pipedrive.” — Kenny Vidal
Pipedrive has three subscription plans: Silver ($15/month), Gold ($29/month), and Platinum ($59/month). The main difference between the plans is access to key features such as smart contact data, revenue forecasts, scheduler, product catalog, important fields, chat and email support, and more.
Ready to try Pipedrive? Get a free trial.
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Check out the list below of some of Pipedrive’s features:
- Pipeline Management
- Email Integration
- Activities and Goals
- Sales Reporting and Forecasting,
- Product Catalog
- Mobile Apps
- Application Programming Interface
- Customizable Processes
- Web Forms
- Data Encryption and Security
- Multilingual and Multi-Currency
- And More
How can Pipedrive optimize its users’ email processes?
Can Pipedrive users work offline?
Here is a list of some of Pipedrive’s popular integrations: