Planning Center is a church management software that lets users streamline their various ministry activities. It enables users to keep a member database, conduct activity checkins, as well as manage member givings. We compiled reviews from around the web and determined that Planning Center has generally positive ratings. We also compared the most common pricing options for small businesses.
Planning Center Customer Reviews
Overall Experience: Excellent
Ease of Use: Excellent 
Customer Service: Excellent
Pricing: Excellent
Summary of Planning Center Customer Reviews
What Planning Center does well:
Users who recommend Planning Center said that the program has great third party integrations and is user-friendly and affordable. A lot of them also said that customer support is excellent and that the company listens to feedback to improve the platform.
What Planning Center does not do well:
Users who left negative reviews of Planning Center said that they experience occasional bugs when using the mobile app. Some users also say that not all features are available in mobile. It is notable, however, that negative reviews were rare and users are generally happy with the product.
Most Helpful Positive Review
A user who left a positive review on G2 Crowd said that they have been using Planning Center for 5 years and are very satisfied with the program. She particularly mentioned that the ease of use, third party integrations, and affordable price make it a great program. She also mentioned that the automated communication feature with their community make scheduling easy, efficient, and time-saving.
Most Helpful Negative Review
A user who left a negative review on G2 Crowd said that the mobile version of the app lacks features for some tasks. He also said that he sometimes encounter bugs when using the mobile app for iPhone, but mentioned that it is a minor issue to run into when it happens.
Planning Center Reviews From Users Around the Web
Here are a few other resources for finding helpful Planning Center reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
Planning Center Pricing
Planning Center has a free plan and three paid monthly subscription options. The Small Church plan costs $70, the Medium Church plan is $234, and the Large Church plan is $654. The main differences between the plans are the allocations for check-ins, giving, groups, and event registration attendees that come with each.
($/month) | ($/month) | ($/month) | ||
|---|---|---|---|---|
(unlimited events) |
All plans are flexible and the allocation for the features can be adjusted to better fit the user’s needs. Prices will change according to the adjustments on allocations made.
Interested users can opt for a free 30-day trial.
Compare Planning Center Competitors
Not sure if Planning Center is the right church management software for you? Check out our church management software reviews.
Leave a Review
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Brett Coates
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceOrganic
Planning Center is innovative and responsive to customer demands. They are leading in creating products and software that churches actually use! Most used by our team is the Services app. But we ended up switching everything from resources, money, and people over to PC.
The only snag we have encountered with Planning Center is as we are entering a fund raising campaign, we have yet to discover a way to track “pledges.” Their might be a way, however, we haven’t found it yet.
We switched from what became a bloated CCB cost with many functions we never used and never looked back. We are thankful for Planning Center and all that they provide for CRM needs. If you are looking to switch, don’t hesitate. You will be thankful you did.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceOrganic
Brandon Hibbard
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceOrganic
Quite simply, the best “service” planning platform I’ve encountered and now they’ve added an excellent volunteer management function.
I’ve never encountered a problem with Planning Center.
Planning Center is the standard in the church world and I hope more organizations outside the church world begin to utilize it as well.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceOrganic
Jared Sartin
Review SourceOrganic
Planning center does it all. While we mostly use it for team scheduling and service outlines, they do have presentation tools as well – which integrate with the service outlines. It has been a real life saver to use the web and mobile apps, making sure the band has all the right chords, charts and more. It also is just an easy to use scheduler!
The Mobile UI is a bit hard to navigate on a phone. There is no easy way to look at weeks that you are not scheduled on without a few little workarounds.
I wish I knew about the presentation software before purchasing a new presentation package. I am sure I still would have gone with my choice, but it would have been a great improvement over our old software.
Review SourceOrganic
Andrea Brown
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Easily gets music and files in a secure way to the teams.
I haven’t experienced a down side.
N/A
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Kirsten Kroeker
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
We weren’t aware of how quickly PCO is growing; we had set up contracts with other companies for some of our needs and within the year PCO had launched their own solutions for some of these needs. They are continuing to grow, improve their systems and respond to customer needs so now when we have a need PCO isn’t meeting our answer is “wait a year” instead of investing heavily in other programs.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.