PocketSuite is a customer relationship management (CRM) and payment processing platform designed for independent professionals and small businesses. Its features include lead management, appointment scheduling, group messaging, and more. In this article, we cover PocketSuite reviews and pricing. Ready to get started? Download it for free.
The PocketSuite pricing scheme offers four subscription plans: Pro ($0), Premium ($19.99 per month), Plus ($49.99 per month), and Suite ($99.99 per month). The main differences between the plans are the maximum number of imports and features like scheduled messaging, client forms, and more.
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*Billed yearly and paid in a lump sum.
Ready to get started with PocketSuite? Download it for free.
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Summary of Positive PocketSuite Reviews
Users who gave positive PocketSuite reviews like that its automated customer support is responsive via chat. They also appreciate that its mobile app’s interface is simple, easy to navigate, and well-designed.
“Their customer support is pretty amazing. I had started my account on a Sunday evening, and I was impressed to see that I could get support help right away with its live help chat! It’s pretty easy to use—I like that it’s on my phone and that the app is so clean and intuitive.”
Summary of Negative PocketSuite Reviews
Users who gave negative PocketSuite reviews complained that its payment processing feature is unreliable. They also mentioned that it is difficult to schedule a call with a live customer support agent.
One user who gave PocketSuite a negative review on Capterra commented that he could not withdraw payments from the app due to an error. He added that it randomly issued refunds to his customers without informing him.
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Check out the list below of some of PocketSuite’s features:
- Scheduled messaging
- Lead management
- Client surveys
- Group messaging
- Professional job estimates
- Online booking
- And more
Is there a limit for its group messaging feature?
Yes, there is. It allows users to contact up to 20 clients at once.
What are the perks for users who choose to pay on an annual basis?
Annual subscribers are given a 10% discount and additional features like premium concierge calls, account optimization, and an increase in maximum imports.