Prophet CRM is a customer management tool that is directly integrated with Microsoft Outlook, enabling its users to perform all their tasks inside their email accounts. It is also an ideal CRM tool for businesses in industries under manufacturing, government, finance, real estate, automotive, and pharmaceutical. We compiled Prophet CRM reviews from around the web and found that it has mainly positive ratings. We also shared its available subscription options.
Summary of Prophet CRM User Reviews
What Prophet CRM does well:
Users who recommended Prophet CRM said that they love that they do not need to leave their Outlook account when they have to work on customer management tasks. They also said that customer service is excellent. A great mobile app was also cited.
What Prophet CRM does not do well:
Users who gave Prophet CRM negative reviews said that it is confusing to learn how to use it in the beginning. They also said that reporting can be complicated at times.
Most Helpful Positive User Review:
A user who left a positive review of Prophet CRM on G2 Crowd said that she loves the app and has been using it for over five years now. She said that it is tightly integrated with Outlook, which makes it seem that using it is like using a feature of Outlook rather than a third party app. She also highlighted that their support is second to none and that users have a dedicated assigned account manager, which creates a more meaningful support and reliable relationship.
Most Helpful Negative User Review:
A user who left a negative review of Prophet CRM on G2 Crowd said that he wishes to understand the reporting side of the product better. He said that he would love to be able to produce better looking reports and add some interactive content. He did point out, however, that he does use the available reporting templates, and they do just fine for the reports he needs to generate.
Prophet CRM Pricing
Prophet CRM has three subscription options billed annually. The Contact Manager plan costs $25/month, the Team plan costs $55/month, and the Enterprise plan costs $75/month. The main difference between the plans is access to premium features such as sales pipeline management, configurable sales workflows, third party integrations, and mobile CRM app.
Prophet CRM Features
Check out the list below of some of Prophet CRM’s features.
- Lead and Pipeline Management: enables users to keep track of the various stages of their interaction and level of transaction with their potential clients and customers.
- Contact Management: lets users organize a directory of all their business contacts including their profile and contact information.
- Sales Automation: allows users to perform and automate repetitive tasks related to sales such as order processing, information sharing, inventory monitoring and control, and order tracking.
- Sales and Performance Reporting and Analysis: lets users analyze sales growth within an identified timeframe based on their average business performance.
- Mobile Access: allows users to manage their CRM functions on the go using their smartphones.
- Third Party Integrations: lets users seamlessly integrate other apps they use such as marketing automation, ecommerce, file management, social media, among others.
Useful Prophet CRM Resources
Best Small Business CRM Software — Read our buyer’s guide for a comparison of the top three CRM for small businesses. We compare Insightly vs. Zoho vs. Salesforce to give you an idea of which CRM will work best for your business needs.
Best Free CRM Software — Want to use a CRM, but not willing to invest any resources? Read our guide on the best free CRM for businesses, plus analysis on what features you’ll get with each.
Best Mobile CRM App for 2017: ProsperWorks vs. PipeDrive vs. Other Top Options — Mobile CRM apps allow sales teams to manage customer relationships on the go. In this article, we looked at the most popular options, the rising stars, and the selected six that suit the range of small business needs.
Streak CRM User Reviews, Pricing & Popular Alternatives — Looking for other email integrated CRM? Streak is a CRM directly integrated into users’ Gmail accounts. Read our review if your business is looking to switch to a CRM made for for Gmail.
Prophet CRM Overview Video
This video provides an overview on how Prophet CRM can help users improve their relationships with their clients using its different functionalities.
When choosing a CRM, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Prophet CRM’s popular integrations apart from Microsoft Outlook.
- Microsoft Dynamics
- Constant Contact
Top Prophet CRM Alternatives
|View Salesforce Review||View Pipedrive Review|