Purplepass is an event ticketing and seat reservation service with built-in marketing tools to promote events and track performance. Its event and ticketing options include single, multi-day, and recurring events, group ticketing, season passes, RSVP, and more. This article covers Purplepass reviews and pricing. Ready to get started? Request a demo.
Purplepass pricing is based on the following details: Service Fee (2.5% + $0.99/ticket), Credit Card Processing (3% for online, 2.5% + $0.25/transaction for box office), Ticket Stock ($0.10 to $0.12+), and Wristbands ($0.12/wristband). Purplepass does not implement fees on complimentary tickets, free events, map building, box office, and account sign-ups.
|Credit Card Processing|
*Fully custom preprinted and Boca thermal ticket stocks are also available, with customized pricing.
The company also offers equipment rental, lease, and purchase. Contact its sales team for a pricing quote.
The service is always free of charge since, by default, all fees are passed on to the customers who buy tickets. In some cases, fees are shouldered by the promoters and event organizers. This is when ticket types are set for fees to be handled by the promoter, when a promoter used rental equipment but failed to hit the online sales quota to waive the rental fee, or when there is a pre-arranged deal that the promoter and Purplepass agreed upon.
Ready to get started with Purplepass? Request a demo.
Top Event Management Software Providers 2019
Summary of Positive Purplepass Reviews
Users who gave positive Purplepass reviews loved how easy it is to navigate and use. Some also mentioned that the fees for ticket buyers are very reasonable. Others like the way sales are tracked.
One user who gave a positive Purplepass review on Capterra appreciates that the software is very intuitive. She added that it offers many features that give the promoters convenient sales tracking and ticket designing, among others. She also cited its helpful and knowledgeable customer support team.
Summary of Negative Purplepass Reviews
As of the date this article was written (July 11, 2019), there are very few negative Purplepass reviews online. One user wished for a feature that enables users to see the email addresses of their ticket buyers so that they can keep track of them, determine the repeating customers, and email them about other upcoming events that they might be interested in. It is notable, however, that most users are happy with the software in general.
Top Event Marketing Ideas From Fit Small Business
Top 31 Event Marketing Ideas the Pros Use: If you want your event to be a success, you must market it in creative ways to ensure that you get plenty of attendees through the door. With our 31 event marketing ideas, you will learn how to do all of this and more.
Check out the list below of some of Purplepass’ features:
- Marketing and promotional tools
- Ticketing options
- Multiple ticket types
- Inventory management
- Customized email templates
- Promoter-fulfilled shipping
- Coupon codes
- And more
Can I post an event on Purplepass but not start selling tickets yet?
Yes. Users can post an event and customize when the tickets become available for selling. The event will still appear on Purplepass with the date and time the tickets will be on sale.
Can Purplepass handle my customers’ ticket payments on my behalf?
Yes. By default, Purplepass is set to handle all of the credit card processing for you. The company will collect all funds, and promoters will receive their payout the Thursday after the event. Payouts are issued via check, e-check, or ACH direct deposit. Promoters who want to manage their customers’ ticket payments on their own can use their own merchant account or PayPal so that all funds from ticket sales go directly to their bank account as tickets are sold.
Here is a list of some of Purplepass’ popular integrations: