Qelp offers a customer service platform for mobile operators. Consisting of two products, self-service software and call center software, the app offers multichannel customer services and enables users to reduce their average call duration among others. In this article, we cover Qelp reviews. Ready to get started? Get a free trial.
Summary of Qelp Reviews
As of March 2019, there are no available Qelp reviews online. If you are a past or current Qelp customer, leave a review to help others who are deciding whether or not to use the software.
The Qelp pricing details for its call center and self-service software are not readily available on its website. However, similar applications have monthly fees that range from $5 to $200 or more per user, depending on the features included. Interested users may contact its sales team to obtain pricing information.
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Check out the list below of some of Qelp’s features:
Does Qelp allow its users to offer customer support?
Yes, it does. Through its QelpCare, the platform allows its users to offer 24/7 customer support through various channels, such as call center, online, mobile, and retail among others.
What does its analytics dashboard display?
QelpCare’s analytics dashboard displays customer feedback and metrics, including percentages of customers who need support with Android KitKat compared to iOS8, the number of smartphone-related calls, and more.