Qless is an online appointment scheduling software that enables users to manage a virtual queuing system and customer bookings. It can be used by a wide range of industries such as education, government, healthcare, logistics, retail, and more. There were very few reviews about Qless online but the ones we found were generally positive.
Qless doesn’t publish its pricing information on its website. However, according to third-party sites, Qless’ pricing starts at $60/month. Interested users may contact their sales team to request for a customized quote.
Top Rated Appointment Scheduling Software 2019
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Summary of User Reviews
What Qless does well:
Users who recommended Qless said that the software has helped transform their customers’ experience by eliminating the need to line up for services and use an online system instead. They also like that the software enables them to send automated reminder notifications.
What Qless does not do well:
There were very few available negative reviews about Qless online. However, some users said that the mobile app crashes occasionally, which messes up confirmed appointments.
Most Helpful Positive User Review
A user who left a positive review of Qless on Featured Customers said that their clients find the app easy to use, even those who aren’t tech-say. She also said that their customers like Qless because it is helpful in managing their time, since they don’t have to physically line up for hours. According to her, the software gives their customers the ability to remotely access their services conveniently.
Most Helpful Negative User Review
A user who left a negative review of Qless on GetApp reported that there was a time when the app crashed and automatically deleted an appointment. He also reported some inaccuracies in the waiting time alerts.
Check out the list below of some of Qless’ features.
- Cloud-based Appointment Scheduling
- Virtual Queues
- Omnichannel Updates and Notifications
- Mobile App
- Personalized and Targeted SMS Marketing
- Customer Surveys
- Tracking and Reporting
- Kiosks & Ticket Printers
- Command Center
- And More
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Is there a free trial?
Instead of a free trial, interested users may request for a demo.
Can Qless track business operations?
Yes. Qless gives its users access to real-time data from all queueing sites. Its queue management system generates reports that include no-show rates, return rates, outcome, transaction types, and service durations.
How does Qless eliminate long lines and reduce walkaways?
Qless integrates walk-ins with scheduled appointments to prevent long gaps and waiting time. The software allows users to send alerts and updates to customers as they move to the front of the queue. There is also an option for customers to ask for more time, request status updates, or leave the line.
Qless Overview Video
This video provides an overview of how Qless works to improve the queueing and appointment scheduling system.