QuestionPro is a web-based survey software for small and medium-sized businesses. It includes tools for creation, distribution, and analysis of online surveys, polls, forms and quizzes. We compiled QuestionPro reviews from around the web and determined that they have generally positive ratings. We also compared the most popular pricing options for small business owners.
QuestionPro Customer Reviews
Summary of User Reviews
What QuestionPro does well:
Users who recommend QuestionPro like its intuitive interface. Many customers are also impressed by the responsiveness of the customer support team.
What QuestionPro does not do well:
Users who gave QuestionPro critical feedback feel that the platform’s documentation should be improved, especially since they seem to make changes/updates without informing users.
Most Helpful Positive User Review
A user who gave QuestionPro a positive review on G2 Crowd said that the software is user-friendly and makes building and personalizing each survey easy. She mentioned that questions can be easily appended, re-arranged, and edited without issues. She also likes the live statistics page that can track results and generate tailored reports.
Most Helpful Negative User Review
One user who gave QuestionPro a critical review on Capterra said that the documentation could be better indexed and more thorough. He also mentioned that setting up conditional logic on the forms should be more flexible.
QuestionPro offers a free version and two paid options most suitable for small businesses that range from $15 to $75 per month. The main difference between the plans is the number of questions and responses allowed for each survey, as well as the reporting and integration features.
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