QuickBooks POS is a powerful point of sale system that is integrated with Quickbooks’ accounting software. It allows you to enjoy features such as tracking inventory, customer management, employee management, and more. We compiled reviews from our own website and around the web and found that it has generally positive ratings. We also shared its available pricing options.
Want to know the top POS software for small business? Read our QuickBooks POS alternatives guide.
Summary of QuickBooks POS User Reviews
What QuickBooks POS Does Well
Users who gave QuickBooks POS a positive review like the robust features but easy implementation of the app. They said that it’s very user-friendly.
What QuickBooks POS Does Not Do Well
There weren’t a lot of negative QuickBooks POS reviews, but users feel that even though Quickbooks POS has a lot of features to offer, the cost of buying and maintaining the software is expensive.
Which POS System is Right for You?
Most Helpful Positive User Review
“It’s nice that you can run several different types of reports based on what you are looking for such as what time your business is the busiest, what items are or are not selling, what you are out of stock on, etc. You are able to keep a large inventory system that is easy to look up items. It’s nice you can enter in all the information you could possibly need when receiving new inventory. POS transactions are pretty simple.”
–Dana
Most Helpful Negative User Review
“Support is my biggest problem with them. Once your 30 days usage has passed, you have to purchase some sort of support plan. And it’s not cheap. Even when the program itself has bugs, it costs you. Not a good selling point.”
–Roger
QuickBooks POS Pricing
QuickBooks POS has three one-time purchase options: Basic ($1,200), Pro ($1,700), and Multi-Store ($1,900). Each license is valid for one user, and includes inventory management, payment processing, integration with QuickBooks, basic or advanced reporting (depending on the type of license), and tracking customer data among others. Hardware purchases are made separately.
Basic | Pro | Multi-store | |
|---|---|---|---|
| POS Software License | $1,200/user (One time fee) | $1,700/user (One time fee) | $1,900/user (One time fee) |
| Software Upgrade | $599.95 (Every upgrade) | $899.95 (Every upgrade) | |
| Quickbooks Accounting Software Plans | Simple Start, $15/month Essentials, $35/month Plus, $50/month (Subscription to accounting software is required) | ||
| Offline | ✔ | ✔ | ✔ |
| Merchant Account | 2.7% per swipe/dip 3.4% per keyed-in transaction 1% per swipe/dip with pin | ||
| Users | One per license (Cost will depend whether license is Basic, Pro or Multi-Store) | ||
| Inventory Management | Included | ||
| Hardware | Not included (Register, cash drawer, card reader, barcode scanner etc.) | ||
| Customer Service | $59 for one support call $79/month for unlimited calls $589/year for unlimited calls | ||
Quickbooks POS is a system created to automatically link up to the Quickbooks accounting software. Their software licenses can be purchased for a one time fee and on a per user/device basis. Meaning if you purchase the Multistore software and license, you’re purchasing one device and the ability to sync with other devices, but you’re still only paying for one user and one physical POS setup. You will need to pay the same software license fee again for every other user/device.
Hardware prices range from $109.95 to $409. For customer service, you can either pay a subscription type fee of either $79 a month or $589 a year. Payment processing rates depend on whether it’s pay-as-you-go or a monthly subscription.
QuickBooks POS Features
Check out the list below of some of QuickBooks POS’s features.
- Process Payments
- Track Inventory
- Track Customer Data
- Reporting
- Manage Payroll
- Layaways and Gift Cards
- Loyalty Program
- Sales and Inventory Reporting
- And More
Helpful POS Software Resources
Best Small Business POS Systems – Read our buyer’s guide for a comparison of the top three POS software for small businesses. We compare Square POS vs. Lightspeed Retails vs. ShopKeep to give you an idea of which POS software will work best for your business needs.
5 Best Cafe POS Systems for 2018 – After reviewing an array of popular restaurant POS systems, these 5 top the list in effectively balancing features and price for small businesses.
Cash Registers vs POS Systems: Which is Best for Retailers? – Wondering which is better for your business? Read on as we explore both options and help pinpoint the best solution for your store.
Free Small Business Software: 37 Tools For Simplifying Your Business — There are a lot of free tools that can help you keep expenses down. In this article, we share with you some responses from small business owners who use these tools to make their business processes easier for free.
QuickBooks POS FAQ
Does QuickBooks POS offer a free trial?
Yes, interested users can sign up for a 30-day free trial.
Are software upgrades free?
Quickbooks POS charges a fee for every software upgrade which will cost users $599.95 or $899.95 depending on the software license.
QuickBooks POS Overview Video
The video below is an overview of QuickBooks POS and its features.
Popular Integrations
When choosing a POS software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of QuickBooks POS’ popular integrations.
Top QuickBooks POS Alternatives
Not sure if QuickBooks POS is the right fit for you? Read our reviews of all top POS software or check out one of these three QuickBooks POS alternatives.
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Carla Robinson
Review SourceOrganic
This POS system is one of the best in the market, it provides a wide range of features that will expand your business. I use it mainly for a clothing store and some of the features like inventory and invoice generator are really good.
The fact that is lags whenever the items reach 10K is a bummer. At first I thought it was my PC but it wasn’t.
Quickbooks POS includes a loyalty program feature, that keeps track of current or new customers and saves all purchases that have been made in a range of time.
Review SourceOrganic
Casey Davis
Review SourceOrganic
Marketing their junk….nothing else.
This POS is a nightmare! It even miscalculates tax, costing the company hundreds of dollars. It crashes hourly. You can’t print out a customer’s history. The search algorithm was written by a child on a Commodore 64 in 1987. The customer service is non-existent and updates only make things worse. Buy calculator and a ledger- maybe even an abacus- but NEVER, EVER buy Quickbooks POS!
That they have o idea what they are doing, and clearly never use their own junk software in real life.
Review SourceOrganic
Buzz McCafferty
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
basics
Reports can be ‘clunky’, and have had times where they were less than accurate.
My biggest gripe, and the reason I am changing to another POS is the inability to shop Credit Card processors. You have to use QBs, and their rates are ridiculous!
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Erika
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
The POS is pretty simple to operate. The reports selection is great and reports are very simple to create.
The program can run slow and crashes or freezes constantly, I would love to see an improvement with this. Also, customer support could be improved. There have been times when the system crashed and because the support subscription had expire for a few days I couldn’t get any help with my issues until the subscription was renewed and that is handled by a different department. The over all time spent on the phone was over 30 minutes since I was transferred to another department, and then transferred back to the help desk.
I wish I would have know that an annual customer support subscription is required to pretty much fix any issues with the system and the cost of the subscription.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Dana Wickwire
Review SourceOrganic
It’s nice you can run several different types of reports based on what you are looking for such as what time your business is the busiest, what items are or are not selling, what you are out of stock on etc…
You are able to keep a large inventory system that is easy to look up items. Its nice you can enter in all the information you could possible need when receiving new inventory. POS transactions are pretty simple.
It seems to be prone to crashing and customer service can be unhelpful sometimes with basic needs and questions. We recently had QB lose 2 days worth of sales because it failed to back up. So we had to do an inventory of our entire store that was well over 10,000 items forcing us to close and lose money. The POS while simple I fell requires too many buttons to be pushed and it can keep the customer waiting. Also I feel like that it’s too easy to make errors while receiving inventory because of bugs or human error.
When you think of business software you automatically think of QB you think it’s the best and it’s really great in some aspects and others it’s weak. Generally functioning and not freezing while updating inventory and sales reports would be a big improvement.
Review SourceOrganic