Quickbooks is an accounting software designed to help businesses manage their sales, expenses, and other day-to-day business transactions. We compiled Quickbooks reviews from our website and available reviews from around the web to determine what their customers think about the company. We also compared the most popular pricing options for small business owners.
For an in-depth comparison of three top accounting software, read our accounting software buyer’s guide.
Quickbooks Customer Reviews
Summary of Quickbooks Reviews
We scoured hundreds of reviews online and found that Quickbooks has mixed ratings. Here’s what we found:
What Quickbooks does well:
Users who gave Quickbooks a positive review liked that the app is easily accessible anywhere from any device.
What Quickbooks does not do well:
Users who gave Quickbooks a negative review made comments about the company’s inefficient and unreliable customer support.
Most Helpful Positive User Review
One user who gave Quickbooks a positive review on the review site G2 Crowd said that importing transactions from her bank is a breeze ever since she started using Quickbooks Online because she has her transactions automatically categorized. It also allows her to access her accounting information from just about anywhere using her phone. She said Quickbooks Online changed her life as she’s now able to spend 30 minutes a week instead of 6-7 hours working on Quickbooks.
Most Helpful Negative User Review
A negative user review from the review site Merchant Maverick said that aside from the software being difficult to learn, the customer service is horrible. He said that you should be prepared to be on the phone for a good 4-6 hours with no guarantee that they will be able to resolve your issue. He said that in his case, customer support was never able to help him and he felt ripped off.
Other Quickbooks Reviews From Users Around the Web
Here are a few other resources for finding helpful Quickbooks reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: June 23, 2017|
Quickbooks offers a variety of payment plans for small business owners and even freelancers, with prices ranging from $10 to $50. If you need payroll services as well, Enhanced Payroll ($25 a month) or Full-Service Payroll ($80 per month) can be added on top of your plan — both upgrades come with a $5 per month fee per employee.
|Track Income and Expenses|
|Track Sales Tax|
Quickbooks offers a number of options for every client’s varying needs. With a wide range of features offered between plans, a potential user can choose which plan will suit them best. It is probably the most widely used accounting software on the market.
What could be a huge plus for some clients are the many possible integrations available for them to take advantage of. From CRM, to merchant services, to mailing solutions, Quickbooks gives clients the opportunity to streamline all their business systems and processes.
If you want to learn more about Quickbooks and how it works, we’ve put together a free Quickbooks course with 39 informative videos.