ReachLocal is an online advertising and marketing service provider for small, medium, and large businesses. We compiled user reviews from our website and around the web to determine what ReachLocal customers think about the company. We also compared the most common pricing options for small business owners.
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ReachLocal Customer Reviews
Summary of User Reviews
We scoured hundreds of reviews and found that ReachLocal has mainly positive reviews. Here’s what we found:
What ReachLocal does well:
According to the positive reviews online, ReachLocal is good at keyword placement campaigns such as Google Adwords, as well as helping businesses rank better on local search engine results pages. Clients are happy with the customer service, saying that their agents are well-equipped to help them with their needs.
What ReachLocal does not do well:
According to negative reviews, some of ReachLocal’s campaigns do not yield any positive results. Some clients complained about ReachLocal’s administrative handling as well, citing that contracts were not written properly and that they received the wrong packages.
Most Helpful Positive User Review
According to one review on TrustPilot, they used to work with a different company for their Google AdWords campaign. Ever since they started working with ReachLocal, their cost per acquisition dropped drastically and their orders reached a peak that they never approached before.
Most Helpful Negative User Review
One reviewer on Yelp says that using ReachLocal cost them more money than finding someone else to run their PPC program. According to their calculations, ReachLocal is earning 50% on their ad spend, which amounts to more than what they assumed they were paying for. The reviewer recommends a management firm, rather than giving a budget for ad spend to ReachLocal.
Other ReachLocal User Reviews From Around the Web
12 customer complaints
|*Average ratings as of July 12th, 2017|
ReachLocal offers multiple different services that have starting prices that range from $99 to $1,000. Below, we’ll go over the services they offer and the features included in each.