RealtyTrac is an online real estate marketplace that provides potential buyers and real estate professionals with a database of foreclosed properties. We compiled RealtyTrac reviews from around the web to determine what customers think about the company.
RealtyTrac Customer Reviews
Summary of RealtyTrac Customer Reviews
We scoured reviews and found that RealtyTrac has generally negative ratings. Here’s what we found:
What RealtyTrac does well:
Users who recommend RealtyTrac said that they found RealtyTrac’s database updated and extensive which helped them find foreclosed properties.
What RealtyTrac does not do well:
Users who left negative reviews cited the problems they encountered using the platform such as being charged with high and non-refundable subscription fees even after they cancelled their membership. Some users also mentioned that the database is not updated and a lot of listed items have been sold already.
Most Helpful Positive Review
A user who left a positive review on Yelp said that RealtyTrac has helped him find a house in his area as there is a lot of information about individual residences on the website. He also mentioned that one of the customer service agents was really helpful and walked him through various ways to efficiently use the website.
Most Helpful Negative Review
A user who left a negative review on Zillow Forum said that RealtyTrac tries to use its Free Trial period to get people to sign-up and give them a hard time cancelling their subscription afterwards. He said that the site’s primary function is to hook people with a free trial period and then do everything they can to prevent them from cancelling their subscription.
RealtyTrac Reviews From Users Around the Web
Here are a few other resources for finding helpful RealtyTrac reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|User Review Website||Average Rating||Number of Reviews||Quality of Reviews|
|Consumer Affairs||1 out of 5||45||Good|
|Yelp||2.5 out of 5||49||Good|
How We Determined Quality of User Review Websites
- Consumer Affairs has good quality reviews, asks for the details of the reviewers and validates their identity through the email address they provided. However, the site doesn’t have many recent reviews.
- Yelp has good quality reviews and only accepts reviews from verified and established users. It provides reviewers with a form to add their general comments and reviews. However, the site doesn’t have a lot of recent reviews.
- Zillow Forum provides great quality reviews and verifies its users. As it is also a real estate online marketplace, it attracts quality reviews from users who are also specifically looking for properties to purchase or rent. However, the site also doesn’t have a lot of recent reviews.
RealtyTrac offers a 7-day free trial to all subscribers which will grant users full access to the site’s foreclosure database of nearly 1.2 million pre-foreclosed, auctioned and bank-owned properties. Users are required to provide their credit card information when signing up for the free trial period that will automatically charge after its expiration.
Below is the pricing for RealtyTrac subscriptions:
RealtyTrac only has one subscription type, but you can save money if you choose a longer commitment for your subscription.