RegFox is an online event registration and ticketing sales platform. It allows users to manage multiple events, scan tickets onsite, and process online payments. We compiled reviews from around the web and determined that RegFox has generally positive ratings. We also shared the costs that come with using RegFox’s services.
RegFox Customer Reviews
Ease of Use: Excellent
Customer Service: Good
Pricing: Excellent
Summary of RegFox Customer Reviews
What RegFox does well:
Users who recommend RegFox said that the platform offers attractive pricing and provides efficient ticket sales tracking functionalities. Ease of use was also consistently cited by users.
What RegFox does not do well:
Users who left negative reviews of RegFox said that the platform lacks integrations to some third party apps such as CRM platforms. Some users also said that customer service accessibility needs to be improved.
Most Helpful Positive Review
A user who left a positive review on Software Advice said that she finds events very easy to set up using RegFox. According to her, the software allows her attendees to register with ease and that the platform automatically waitlists anyone over the maximum number of registrants allowed per event, which is very helpful.
Most Helpful Negative Review
A user who left a negative review on Software Advice said that a check-in app would be helpful to make onsite event management easier. She also said that the software does not integrate with a lot of new CRM, but cited that RegFox’s reporting and exporting are intuitive so users can usually find a way around this limitation.
RegFox Reviews From Users Around the Web
Here are a few other resources for finding helpful RegFox reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
| *Average rating as of date article was written: October 16, 2017 | |||
RegFox Pricing
RegFox charges users a transaction fee of $.99 per attendee with no monthly subscription fees. It also offers paid upgrades such as integration with Salesforce for $199 per month, event reminders for $0.02 per message, API access for $20 per month, and custom domain masking for $99 per month ($500 setup fee).
Its features include event branding control, box office design customization, sales inventory, online payment processing, event analytics, and QR code assignments. For the complete list of features, visit this page.
Compare RegFox Competitors
Not sure if RegFox is the right event management platform for your business? Check out our reviews of all top event management software.
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Jesus Armando Guevara
Very easy to use and customize. Allow me to customize it so we can collect all the information we needed about each broker. The reports are easy to use and very easy to customize. The reports allowed us to know at a glance how many riders we had in each class.
The support is by email initially. If the problem is complicated, they will give you a phone number. I would prefer a phone call initially. The initial configuration took a little time to learn. I had to play with him for quite some time to ensure that it was fully functional.
I would have liked to know that the exchange rate system. The price system is per transaction now, it used to be based on subscription. This could be a pretty big negative for organizations that have large revenue events, since a larger part will go to the software.
Pamela Harvey
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
I love the product! I have been doing event registration for over 10 years and always struggled with finding the right tools. The membership portal was a huge element as the main organization I work with has a membership program and we have been wanting to incorporate member discounts for our events. RegFox does this seamlessly! I love the look and functionality of the forms. And the staff is amazing – friendly, helpful, and fun to work with. You can tell they love what they do and work well as a team. (And, I’m a bit jealous that they all work together from Costa Rica every summer!)
I honestly can’t think of one thing…..
All my questions were answered prior to purchasing – their website is very clear on pricing, features, support, etc. I haven’t had any unpleasant surprises – 100% satisfied customer.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Kalyn Hoffman
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Planning events and keeping track of registrations got a lot easier with this app. And even better, the transaction costs are much lower than most competitors. With an easy drag and drop system, there is not much training required before you can publish live forms.
The app does not integrate with a lot of new CRM softwares so make sure to check on that. However, their reporting and exporting is intuitive so you can usually find a way around this.
You can spend a lot of time comparing pricing of products like these. I wish I would have known their commitment to competitive pricing, it would have saved a lot of time looking!
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Christine Bhe
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
RegFox made it easy for me to set up an event and sell tickets without any prior experience in this field. The online service was great and very responsive to my questions. The price is fair for the value received and I was able to advertise and promote my first event with great success in print and social media and gain customers I never would have reached otherwise.
Can think of anything.
No surprises here, they met or exceeded my expectations.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Cyndi Brandt
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Simple, easy to use. For the price, this is a full – featured software that offers you what you need not 100’s of bells and whistles that you don’t need but have to pay for. The customer service is also fast and thorough — just what you need in a pinch.
I honestly cannot come up with anything.
How cool they all are. The people really care about you using the product successfully. The level of customer service cannot be accurately portrayed before you purchase. Had I know the level of service I would get I wouldn’t have shopped around.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.