Requestor is an adaptable web-based help desk application that works on multiple time zones and languages. Its features include request automation, email notifications, inventory management, and more. In this article, we cover Requestor reviews and pricing. Ready to get started? Get a free trial.
Requestor pricing is based on two deployment options: Hosted (starts at €30 per month or approximately $33.19) and Server-based (€1,500 one-time fee or approximately $1,659.35). The main difference between the plans is the mode of implementation.
Conversions to U.S. dollars are based on the current exchange rate when this article was written.
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Summary of Requestor Reviews
As of the date this article was written (September 16, 2019), there are no Requestor reviews available online. If you are a past or current Requestor customer, leave a review to help other business owners who are deciding whether or not to use the product.
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6 Best Help Desk Software 2019: Help desk software systems help you manage customer service tickets quickly and effectively. When implemented properly, they can save support teams a great deal of time and money. In this guide, we looked at 20 of the best help desk systems on the market and narrowed it down to the best six based on features, pricing, and usability.
Check out the list below of some of Requestor’s features:
- Requests management
- Email notifications
- Inventory management
- Mobile application
- Predefined answers
- Workflow management
- And more
Does Requestor also help in managing agent schedules?
Yes. Requestor has a built-in calendar tool that assists in monitoring and planning agents’ availability. This can also help in arranging for their substitutes, as well as in requesting for deadlines and assigning tasks.
What reports can Requestor generate?
Requestor’s predefined reports include provided services, worksheets, and more. Users can also create custom reports by choosing from several report types, fields, and combined functions.