REVE Chat is a multi-channel and cloud-based live chat platform. It offers users with solutions for live chat, voice chat, video chat, Facebook messaging, Viber messaging, and more. We compiled user reviews from around the web and determined that REVE Chat has generally positive ratings. We also shared its available subscription plans.
Summary of REVE Chat User Reviews
What REVE Chat does well:
Users who gave REVE Chat positive feedback said that the program is intuitive to set up and use. Customers also like that there are plenty of live chat features available.
What REVE Chat does not do well:
REVE Chat doesn’t have a lot of negative reviews online. However, users who gave REVE Chat critical feedback said that it should expand its integrations with other popular systems.
Most Helpful Positive User Review
A user who gave REVE Chat a positive review on G2 Crowd likes that there are a lot of features available in the chat service. She said that the program is easy to use and has been a great solution for her ecommerce business in terms of supporting and answering customer queries in a prompt manner. She also mentioned that the visitor analytics feature has been helpful in understanding their customers.
Most Helpful Negative User Review
A customer who gave REVE Chat a critical review on Capterra said that while the system works great, it would have been better if Zendesk integration is also available. He also wished that the trial period could be longer.
REVE Chat Pricing
REVE Chat has three types of subscription plans: Standard ($15/month), Advanced ($25/month), and Enterprise ($50/month). The main difference between the plans is the availability of premium features such as video chat, voice chat, advanced reporting, screen sharing, co-browsing, integration support, and provision of a dedicated account manager.
REVE Chat Features
Check out the list below of some of REVE Chat’s features.
- Live Chat
- Video Chat
- Voice Chat
- Proactive Chat
- Facebook Messaging
- Viber Messaging
- Visitor Analytics
- Auto Trigger
- Screen Sharing
- Canned Response
- Department Management
- And More
Helpful Help Desk Software Resources
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Best Help Desk Software for Small Businesses in 2017 – In this article, we reviewed and compared Freshdesk, HappyFox, and Zendesk. Read on for our comparison and review of these three best help desk software options, as well as our top recommendations.
Best Call Center Phone System & Software 2017: Nextiva vs Talkdesk vs RingCentral – We looked at all the top options and chose to review Nextiva, Talkdesk, and RingCentral. Check out this article for our comparison and review of these three options with our top recommendations.
How To Start & Manage A Helpdesk – The Ultimate Guide – In this guide, we will discuss what a helpdesk is, why helpdesk software is the foundation on which to build your business, how to setup and manage your own helpdesk, and how to choose the right helpdesk software for your business.
REVE Chat FAQ
Are free trials available and for how long?
Yes. All plans are eligible for a 14-day free trial.
Does Reve Chat offer bulk discounts?
Yes, they offer lower pricing for higher number of agents. Contact their sales support for more information.
Can I upgrade/downgrade my subscription plan anytime?
Yes, you may upgrade or downgrade your plan anytime. You’ll be upgraded once the successful payment is made. However with a downgrade, it would apply at the end of your billing cycle. You can still continue to use the current plan until the next cycle starts.
REVE Chat Overview Video
This video provides an overview on how REVE Chat can help you offer instant live chat assistance to your customers.
When choosing a help desk software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of REVE Chat’s popular integrations:
- HubSpot CRM
- And More