Revel POS is an iPad POS system designed specifically for restaurants, bars, and retail shops. It offers users with solutions for payment processing, order management, delivery tracking, inventory, and more. We compiled Revel POS user reviews from our website and around the web and determined that it has a mix of positive and negative ratings. We also shared its available pricing options.
Want to know the top POS software for small business? Read our Revel POS alternatives guide.
Summary of User Reviews
What Revel POS Does Well
Users who gave Revel POS a positive review said that the software works seamlessly and that it provides a reliable operation once it’s all set up. They also mentioned that Revel’s technical support reps are very helpful, knowledgeable, and thorough in addressing their concerns.
What Revel POS Does Not Do Well
Users who gave Revel POS a negative review complained that the company has pushy sales agents. Some mentioned that Revel’s reporting feature has random bugs and glitches that make the software completely unusable at times. Others also complained about hardware issues.
Which POS System is Right for You?
Most Helpful Positive User Review
“The technology is pretty good as far as the point of sales goes. We have used Revel in 11 locations, 10 of which have multiple terminals (some running the retail version of Revel and some running the table service version of Revel). The front-end is fairly intuitive, and the back-end establishment management system is a huge time saver for making changes to multiple establishments at the same time, etc. You can also look at reporting from anywhere, which allows me to check on all locations whenever I want.
The tech support team is also pretty great. Most of them are smart, know their system, and usually successful at solving an issue. The most I’ve ever waited on hold for tier 1 support is 5 or so minutes with someone answering the phone immediately about 75% of the time.”
Most Helpful Negative User Review
“They provide garbage hardware with very short warranty periods. Come on… a credit card machine that’s designed to fail after 1 year with light use? And then you force merchants to pay $419 for another one? Big time scam. We do not recommend Revel and are switching to another brand immediately once the contract is up.”
Revel POS Pricing
Revel POS software’s pricing starts at $79/month per terminal. It also has an installation fee that starts at $649 and a flat fee for payment processing (called Revel Advantage), which varies depending on the business type. The software fee is billed annually and requires Revel Advantage with a three-year contract.
|Software Monthly Fee|
|Revel Advantage Processing Fee|
(depending on business type)
Revel POS Features
Check out the list below of some of Revel POS’s features:
- Customer Experience
- Management Solutions
- Point of Sale Processes
- Hardware Features
- Financial Tools
Helpful Point of Sales (POS) Resources
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Omnichannel & Multichannel Retailing – The Ultimate Guide — In this article, we’ll explore what omnichannel and multichannel selling mean and how these concepts impact everyday business. We’ll also show you ways that small sellers and even shoestring startups can deliver both, right from the start.
Revel POS FAQ
What kind of support does Revel offer?
Revel POS offers 24/7 phone and online support.
Can I use Revel POS with multi-business locations?
Yes. Revel’s enterprise has a centralized management solution that enables users to manage the system across multiple locations.
Revel POS Overview Video
Watch this quick service restaurant demo of Revel POS.
When choosing a POS software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Revel POS’s popular integrations: