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Review of Square Capital

Tom Cargill

Overall Experience
Cost
Customer Service
Speed
My first square loan went well. I have virtually paid it off but have been denied a new loan and am puzzled as to why. Annual card volume of about 240k. Very frustrated that you cannot speak to anyone at Square Capital on the phone or to anyone with decision making authority. We are a seasonal business and I've tried to impress that upon them. Maddening trying to have any type of discussion other than boilerplate emails.