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Review of LiquidWeb

Kelly

Overall Experience
Cost
Reliability
Customer Service
What does the company do well?
LiquidWeb is great with customer serivce! I always feel very confident that my questions or challenges will be handled quickly, professionally, and politely.I also like how LiquidWeb alerts me if there is something related to my account that needs updating or changing based on security and my needs.Having confidence that my sites are ALWAYS up and running well is priceless! I always recommend LiquidWeb because I've has such great success with them since 2009.
What does the company not do well?
Sometimes the customer service reps need me to remind them to speak English instead of "tech" so I can understand, and they are always happy to do so. ;)
What about the company do you wish you had known before purchasing?
I went on someone else's recommendation so I knew enough to trust them before purchasing.