What does the company do well? The reliability of the service and the responsiveness of the customer support are excellent. Using this service to host multiple WordPress sites is a breeze and has taken away so many of the stresses that I used to have with hosting WordPress sites. I particularly like the way we can setup a staging site at the click of a button for any of the sites we have. The best part I think though is being able to set up unlimited demo sites on our account.
What does the company not do well? The costs are pretty high for the service and I wish there was an option to have an account that we can just keep adding installs too at a better cost. Other than that the system is excellent.
What about the company do you wish you had known before purchasing? Just wish I had known about them sooner!