What does the company do well? In terms of basic accounting, I am not enough of an expert to really say.
What does the company not do well? The program is incredibly awkward to work with, frequently with 3-5 layers of windows of dialog boxes.Export to Excel is a joke. It basically is using excel as a table format of the PDF version of a report. It is impossible to pull a report in a form that it can be used by another program. For example if you want to pull sum of sales by town, you have to either be a wizard at making excel lookup queries, or you have to script their own reports.Enter a customer. Enter an invoice. Discover that the customer's name is misspelled. You can't change it.Decide that you want to change the structure of your accounts heirarchy. The program now cannot do a comparison with the year before the change.
What about the company do you wish you had known before purchasing? Payroll is an expensive add on.Inventory has no ability to follow International Accounting Standards 42.Inventory has no provision for entering something now, that won't be ready until fall 2019 (Very typical for a tree farm)