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Review of FranFund

Susan Lobsinger

Overall Experience
Customer Service
What does the company do well?
They can convert your retirement account into an investment into a franchise. They are nice, professional, fair and their customer service is great.
What does the company not do well?
They do their job well. I don't have any complaints about FranFund. My complaint is that I didn't have the foresight to see that this was a mistake.
What about the company do you wish you had known before purchasing?
When you are ready to exit your company and sell it, the money goes back into your retirement account. For me, the returns were much better than a bunch of mutual funds. Also, if you are a minority owned or woman owned business, you cannot qualify for the DBE certifications if you go through FranFund because technically, the company doesn't belong to you, it belongs in a trust. I wish I had just taken the withdrawal penalties when I started the company so that my investments won't always be tied to a retirement account.