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Review of Fonality

  • Reviews Icon 1 Review
  • Points Icon 10 Points
  • Screenshots Icon 0 Screenshots
  • Questions Icon 0 Answers

Call Quality/Dependability
Overall Experience
Customer Service
What does the company do well?
The service and support options are very good, and when you speak with a member of their Customer Care team they generally have a good handle on most situations.
What does the company not do well?
Their cloud-based PBX system is confusing, and ultimately has lead to multiple problems during setup and installation.
What about the company do you wish you had known before purchasing?
Firewall support is lackluster.