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Review of ParishSOFT

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Overall Experience
Ease of Use
Customer Service
What does the company do well?
ParishSoft is an excellent company to partner with if you are looking for Church management software. They are one of the few whose software is truly web based (many say they are but are really using remote solutions) The staff truly care about the churches using their software and continually striving to listen to their customers and improve their software based on feedback. They have a family directory software with additional modules for Religious Education, Ministry Scheduler and Offerings and Pledges. You can pick and choose which modules you add to your base product. They also have excellent accounting software Ledgers and Payables and Payroll, that links to the Family Directory software. We have been a customer of ParishSOFT since 2005 and continue to review other software packages in the market but have not found one that does all the ParishSOFT does for the fairly reasonable price that they do.
What does the company not do well?
The transition from desktop software to web based software was slower than we would have liked and there are still working on updating/fixing features in Ministry Scheduler. With the big transition from desktop to web the new features that have been added are fairly minimal but they are starting to ramp that up so I anticipate in the next 2 years many more new features and functionality. The web based software is so much better than the desktop software, especially if your organization is in a parish/diocese configuration. No more synchronization and the issues that can cause!
What about the company do you wish you had known before purchasing?
We researched ParishSOFT pretty heavily so there wasn't much we didn't know before purchasing.