What does the company do well? Cvent is a robust and highly customizable cloud-based event system where you can do it all in one place. THAT is what I like the best! In the past, I've used several websites, systems and spreadsheets to execute our conference, whereas now, I only need one. Even better, Cvent is a system developed by event planners. They know what we want, and respect our opinion. They do updates several times per year to accommodate the most desired features and enhancements. Several I've personally requested over the years have been added or enhanced. I'm sure not based on me solely, but I definitely benefited from their willingness to constantly try to make it the perfect system.
What does the company not do well? There's not much I don't like about Cvent. If I had to select one thing, it would be the cost of some of the modules. Things that seem like they would be included with the event system may have an extra fee. With that said, if it's something that will save you time, money, human or other resources, it's worth the investment!
What about the company do you wish you had known before purchasing? That they charge for pretty much everything.