What does the company do well? It’s very customizable. It also really understands personal injury workflow.
What does the company not do well? In some ways it could stand to be streamlined. The UI is kind of overwhelming.
What about the company do you wish you had known before purchasing? How hard it would be to extract data once you get a fair amount of data. It has reports but they take a long time to load and when they get too large, it will not allow you to do it. This makes reporting laborious.